• Velana International Airport approx. 38 km, travel time: approx. 40 minutes (transfer time may vary).

• Non-smoking hotel, designated smoking area
• Check-in time from 14:00
• Check-out time until 12:00
• Early check-in: for a fee
• Late check-out: for a fee
• Reception: 24 hours, Languages: English
• Guest services: Languages: English
• Sun terrace
• Pool “Bay Rouge Main Pool”: January – December, free of charge, with All Inclusive included, Outdoor, Sunbeds: free of charge, Umbrellas: free of charge
• Bath towels: free of charge
• Souvenir shop
• Doctor: Languages: English
• Internet: WLAN/WiFi, throughout the hotel (annex): free of charge
• Laundry service: for a fee
• Payment methods: TUI Card / VISA, MasterCard, American Express
• Pets not allowed
• Villas: 108
• Country category: 5 stars

Your accommodation offers the following catering services:

• All inclusive: breakfast, lunch, dinner, snacks, selected non-alcoholic beverages: daily 09:00 – 01:00, selected international alcoholic beverages: daily 09:00 – 01:00, gala dinner

Description of the catering offers:

• Breakfast: 07:00 am – 10:00 am, buffet
• Lunch: daily 12:30 pm – 2:30 pm, buffet, à la carte
• Dinner: daily 19:00 – 22:00, buffet, à la carte
• Snacks: daily 16:00 – 18:00, free of charge, with All Inclusive included
• Gala dinner: Wed., reservation not necessary, free of charge, buffet
• New Year’s Eve Special: Buffet

• Restaurants: 4
• Main restaurant “Lime & Chilli”: cuisine: international, baby food: free of charge, request necessary, dietary cuisine: free of charge, request necessary, gluten-free dishes: free of charge, request necessary, lactose-free dishes: free of charge, request necessary, vegetarian dishes: no fee, request necessary, reservation not necessary, buffet, request & reservation not necessary, free of charge, with All Inclusive included, January – December, daily 07:00 am – 10:00 am, 12:30 pm – 2:30 pm and 7:00 pm – 10:00 pm
• Specialty restaurant “Kaagé”: Cuisine: regional, gluten-free dishes: free of charge, request necessary, vegetarian dishes: for a fee, request necessary, à la carte, request & reservation necessary, for a fee, January – December, several times a week 12:30 pm – 2:30 pm and 7:00 pm – 10:00 pm
• Speciality restaurant “Nü”: Cuisine: Mediterranean, Fish/Seafood, Gluten-free dishes: for a fee, request necessary, à la carte, Request & reservation necessary, for a fee, January – December, several times a week 12:30 – 14:30 and 19:00 – 22:00
• Speciality restaurant “Charcoal”: Cuisine: grilled dishes, à la carte, request & reservation necessary, for a fee, January – December, Thu – Tue 19:00 – 22:00
• Pool bar outdoor “Bay Rouge”: January – December, daily, free of charge, with All Inclusive included

Free of charge

• Fitness center

For a fee (partly external services)

• Wellness area/spa “Elena Spa”: from 15 years, January – December, daily 09:00 – 21:00, Languages: English, Treatment rooms: 6, Couple treatment rooms: 6

BABIES

• Baby food

CHILDREN

• Children’s playroom: from 4 years to 12 years

Please note that the reopening – also due to requirements of the respective authorities – may lead to performance restrictions in the hotel facilities, activities, services and catering services. Together with our hotel partners, we do everything we can to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses
  is accessible to the guest: Throughout the hotel (facility) incl. room
• Wearing a mouth-nose covering for guests
  is mandatory: in enclosed spaces of public areas (except in the room).
• Wearing a mouth-nose covering for the hotel
  staff is mandatory: in enclosed spaces of the common areas (except the room)
• A mouth-nose covering is provided by the property.