In the modern apartment complex with a beautiful pool area , everyone will find their own personal holiday happiness. All-day activities for all ages, a splash park for kids and the main restaurant make young and old happy.

Located directly on the sea, access to the sea via a jetty. It is approx. 1 km to the center of Cala Bona, approx. 1.5 km to the beach and center of Cala Millor, including the shuttle bus from Monday to Saturday from May to October. Transfer time around 90 minutes.

• Cala Millor beach: Shuttle transfer: May – October, free of charge

• Airport approx. 73 km
• Cala Millor beach about 1.5 km
• Town center/town center of Cala Millor approx. 1.5 km
• next place Cala Bona about 1 km

TUI guests from different countries eg England, Germany, Scandinavia

BLUE Guides with expert knowledge take care of your questions and requests on site

• Visitor’s tax/eco-tax/tourist tax to be paid locally: approx. EUR 3.30 per day
• Check-in time from 2:00 p.m
• Check out time until 12:00 p.m
• Reception: Languages: German, English, Spanish, French, Polish
• Guest service: Languages: German
• garden area
• pools: 4
• Pool landscape: outdoor, integrated children’s/baby pool, loungers: no charge, sunshades: no charge
• Pool: Indoor, in the wellness area
• Relaxation pool: outdoor, loungers, parasols
• Children’s pool “Splash Park”: outdoor, water slide
• Whirlpool: Indoor, in the wellness area
• Jacuzzi: Outdoor
• Bath towels: for a fee
• mini market
• Doctor: Languages: German, English
• Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
• Internet terminal: without charge
• Payment methods: TUI Card / VISA, MasterCard, American Express
• pets are not allowed
• Rooms: 270
• Country category: 4 stars

BLUE button:

Main restaurant with varied buffet and extra kids’ buffet with balanced and healthy cuisine

À-la-carte restaurant “Taverna” with local delicacies for the whole family, included once a week with all-inclusive meals booked

Thea’s Coffee Shop & Juice Bar: freshly squeezed juices and a range of coffee specialties, for a fee

Appropriate dress required in the restaurants during dinner. Swimwear, flip flops, and athletic or off-the-shoulder shirts are not appropriate

Also waiting for you in the hotel:

Your accommodation offers the following catering options:

• All inclusive: breakfast, lunch, dinner, snacks, ice cream, selected non-alcoholic drinks: daily 10:30 a.m. – 12:00 a.m., selected national alcoholic drinks: daily 10:30 a.m. – 00:00 a.m., coffee/tea in the afternoon , AI bracelet mandatory

Description of the catering offers:

• breakfast
• Late riser breakfast: daily 10:30 a.m. – 12:00 p.m
• Having lunch
• Dinner: Theme nights: weekly
• Snacks: included with all inclusive, ice cream: included with all inclusive

• Restaurants: 2
• Main restaurant: gluten-free dishes: no charge, reservation necessary, children’s buffet: no charge, request necessary, buffet, show cooking, no charge, daily 8:00 a.m. – 10:30 a.m., 12:30 p.m. – 2:30 p.m. and 6:30 p.m – 9:30 p.m., with terrace, high chair, appropriate clothing desired
• Restaurant “Taverna (1x per week included)”: Cuisine: typical of the country, à la carte, for a fee, several times per week 10:30 a.m. – 6:00 p.m., high chair
• Lounge bar “(part of Thea’s Coffee Shop for a fee)”: free of charge

BLUEf!t:

Wide range of sports and fitness options, eg professional fitness programs. The courses are mainly offered in English

TUI FlowTheBeat: Fusion of yoga and flowing dance movements

TUI FlowTheBeat Energy: sequence of power yoga movements

TUI FlowTheBeat Soul: connecting dance and yoga

Also waiting for you in the hotel:

Free of charge

• fitness center
• Aqua aerobics, abs, legs and buttocks, relaxation courses, strength training, back fitness
• beach volleyball

• Whirlpool: Indoor, in the wellness area
• Pool: Indoor, in the wellness area
• Saunas: 1

Free of charge

• Wellness area/spa: from 16 years
• Finnish sauna, steam bath

For a fee (some external services)

• massages
• Beauty/cosmetic treatments: manicure, pedicure

BLUE experiences:

Varied daytime and evening entertainment in English, eg family games, entertainment and shows

Swimming school (high season). Dance and musical shows, early evening entertainment with music and games

In the period from June 6th, 2022 to August 31st, 2022, children’s swimming courses in 2 age groups (4-7 and 5-9 years) will be offered in cooperation with Splash4Fun and the Bamse swimming school.

Costs EUR 55 per child per week (5 hours of 45 minutes, booking through your TUI travel agency).

The course takes place in English. There is no DLRG swimming badge, but a swimming guarantee!

Special hygiene and distance rules apply to the swimming courses:

– The swimming school takes place in a delimited pool area

– Compliance with social distancing rules in and out of the water

– Parents are required to attend swimming courses

– Reduction of participants: 1 swimming instructor teaches a maximum of 3 children

– Material is used only once per participant and disinfected regularly

Also waiting for you in the hotel:

• animation & entertainment
• Fitness animation: daily
• Sports animation: every day
• shows
• Live band/music

BLUE experiences:

Professional, TUI-trained baby and child care and animation in 3 age groups, multilingual: English, German, Swedish. At least one German-speaking employee

“Kids Parade”: dancing together with the mascot

“Playroom”: unsupervised playroom open daily for children of all ages

Kids party, theme parties, for a fee

“Baby care” from 0 to 2 years, 2 x 2 hours per day and 1 x 3 hours in the evening, 6x per week, can be booked in advance, for a fee, registration on site

“Baby Lounge”: comfortable oasis of calm as a retreat for parents with babies

“Baby items”: baby cot, bottle warmer, sterilization set and various other baby items, can be booked in advance, sometimes for a fee

Kids Club, from 3 to 5 years, several times a week, free of charge, registration on site required

Kids Club “@611”, from 6 to 11 years, several times a week, free of charge, on-site registration required

Teens meet “The Hangout”, from 12 to 15 years, several times a week, free of charge

Special care and hygiene rules apply to baby care:

– small groups: care for a maximum of 6 children in one session

– no change of children within the groups

– improved cleaning and hygiene measures

– regular temperature control

Also waiting for you in the hotel:

• Children’s pool “Splash Park”: outdoor, water slide
• Child care: several times a week, for a fee

BABIES

• highchair
• Buggy: for a fee
• Baby club: several times a week

CHILDREN

• children’s buffet
• Children’s club/mini club: several times a week
• Children’s animation: several times a week
• children’s playroom
• children’s playground
• mini disco

TEENS

• Teen club: several times a week
• Youth animation: several times a week

Please note that there may be performance restrictions in the hotel facilities, activities, services and catering when the hotel reopens – also due to the requirements of the respective authorities. Together with our hotel partners, we do everything to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses is accessible to the guest:
  In the public areas
• Wearing a mouth and nose cover for guests is mandatory:
  In the entire hotel (facility) and all public areas.
• Wearing a face mask for the hotel staff is mandatory:
  throughout the hotel (facility) and all public areas

• Distance to the nearest doctor (in meters): 20000
• Distance to the nearest hospital (in meters): 20000
• Distance to the nearest pharmacy (in meters): 2000

• Antigen or PCR test is offered directly in the hotel (sometimes by third-party providers):
• Antigen or PCR test is offered (in some cases by third-party providers) in the nearest test center:

From 01/01/2018, the following Sustainable Tourism Tax rates apply per person per day for all tourist stays in the Balearic Islands. The amount of the tax depends on the category (* = each plus 10% VAT), payable locally.

• Hotels in the category 5 stars plus, 5 stars and 4 stars plus / holiday apartments in the category 4 keys and 4 keys plus 01.11.-30.04. = 1 EUR/day*, 01.05.-31.10. = 4 EUR/day*
• Hotels in the category 4 stars (The ROBINSON CLUB CALA SERENA corresponds to the category 4 stars) and 3 stars plus / holiday apartments in the category 3 keys plus 01.11.-30.04. = 0.75 EUR/day*, 01.05.-31.10. = 3 EUR/day*
• Hotels and holiday apartments category 3, 2 or 1 star(s)/key, holiday rentals (fincas, apartments, houses) and other tourist accommodation, country hotels, agrotourism and inns, tourist cruise ships 01.11.-30.04. = 0.5 EUR/day*, 01.05.-31.10. = 2 EUR/day*
• Pensions, inns and campsites, hostels and mountain huts 01.11.-30.04. = 0.25 EUR/day*, 01.05.-31.10. = 1 EUR/day*

Exceptions:

• Children under the age of 16 are exempt from the tax
• From the 9th day of stay in the same accommodation, the amount is reduced by half.
• Passengers whose cruise ships have their base port in the Balearic Islands are exempt from the tax.
• This information is subject to change. You can find out the current status on tui.com under the hotel description.

Status: February 2022