The TUI BLUE Alcudia Pins impresses with its direct beach location and a bathing area with four different pools . Childcare is provided and guests can really enjoy their holiday in the café or à la carte restaurant.

The hotel is located right on the beach and close to the small port town of Alcudia, Es Lac Gran lake and the Albufera nature reserve. The airport is about an hour’s drive from the resort. Transfer time: approx. 1 hour 20 minutes.

• beachfront, restaurants/shops nearby
• Beach “PLAYA DE MURO”: sand, fine sand, loungers: for a fee, third-party providers, parasols: for a fee, third-party providers

• beach direct
• Town center/town center approx. 5 km
• Golf course approx. 8 km

TUI guests from different countries eg England, Germany, Scandinavia

BLUE Guides with expert knowledge take care of your questions and requests on site

• Visitor’s tax/eco-tax/tourist tax to be paid on the spot: Third-party provider, approx. EUR 3.30 per day/per person
• Check-in time from 2:00 p.m
• Check out time until 12:00 p.m
• Hotel opening: 1987
• Last complete renovation: 2015
• Reception: 24 hours a day, languages: German, English, Spanish, money exchange possible
• Guest service: Languages: German, English, Spanish
• lift
• ATM on site
• Sun terrace
• pools: 5
• Pool: outdoor, fresh water, loungers: no charge, parasols: no charge
• Activity pool: outdoor, fresh water
• Thalasso pool: outdoor, fresh water, gently sloping, Balinese beds: no charge, loungers: no charge, sunshades: no charge
• Children’s pool: outdoor, fresh water, water slide: without charge
• Baby pool: outdoor, fresh water, water slide: without charge
• Bath towels: free of charge
• Souvenir shop, mini market
• physician
• Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
• Internet terminal: without charge
• Launderette: for a fee, cash payment, laundry service: for a fee, third-party provider, cash payment
• Payment methods: TUI Card / VISA, MasterCard
• pets are not allowed
• Size of the hotel/facility: 35000 sqm
• Floors: 4, Rooms: 598
• Country category: 3.5 stars

BLUE button:

Main restaurant with varied buffet and extra kids’ buffet with balanced and healthy cuisine

À-la-carte restaurant “Taverna” with local delicacies for the whole family, included once a week with all-inclusive meals booked

“Green & Grill” grill restaurant, included once a week with All Inclusive meals booked

Thea’s Coffee Shop & Juice Bar: freshly squeezed juices and a range of coffee specialties, for a fee

Appropriate dress required in the restaurants during dinner. Swimwear, flip flops, and athletic or off-the-shoulder shirts are not appropriate

Also waiting for you in the hotel:

Your accommodation offers the following catering options:

• without food
• Breakfast: breakfast, late riser breakfast
• Half board: breakfast, late riser breakfast, dinner
• All inclusive: breakfast, late riser breakfast, lunch, dinner, snacks, cakes/pastries, ice cream, selected non-alcoholic drinks, selected national alcoholic drinks, selected table drinks with meals, coffee/tea in the afternoon, AI bracelet obligatory

Description of the catering offers:

• Breakfast: Buffet
• late riser breakfast
• Lunch: buffet, packed lunch
• Dinner: buffet, theme nights
• Snacks: for a fee, included with all inclusive, cakes/pastries: for a fee, included with all inclusive, ice cream: for a fee, included with all inclusive
• Beverages: selected non-alcoholic drinks: for a fee, included with all inclusive, selected national alcoholic drinks: for a fee, included with all inclusive, selected international alcoholic drinks: for a fee, selected table drinks with meals: for a fee, included with all inclusive, Coffee/tea in the afternoon: for a fee, included with all inclusive

• Restaurants: 5
• Main restaurant “The Restaurant”: cuisine: international, regional, children’s buffet: no charge, children’s menu: no charge, lactose-free dishes, vegetarian dishes, vegan dishes: request & reservation necessary, buffet, show cooking, for a fee, included with all inclusive, air-conditioning, highchair
• Restaurant “Green & Grill (with AI 1x per week incl.)”: Cuisine: international, regional, grilled dishes, children’s menu, lactose-free dishes, vegetarian dishes, vegan dishes: request & reservation necessary, buffet, reservation necessary, for a fee, with Terrace, high chair
• Specialty restaurant “Taverna (with AI 1x per week incl.)”: Cuisine: typical of the country, reservation necessary, for a fee
• Specialty restaurant “La Bambola”: Cuisine: Italian, reservation necessary, for a fee
• Restaurant “Garden BBQ (open air)”: à la carte, reservation necessary, for a fee, 5:00 p.m. – 10:30 p.m
• Bars & more: 3
• Outdoor pool bar: for a fee, included with all inclusive
• Theas Coffee Shop & Juice Bar café: for a fee
• Bar “The Bar”: for a fee, included with all inclusive

BLUEf!t:

Wide range of sports and fitness options, eg professional fitness programs. The courses are mainly offered in English

TUI FlowTheBeat: Fusion of yoga and flowing dance movements

TUI FlowTheBeat Energy: sequence of power yoga movements

TUI FlowTheBeat Soul: connecting dance and yoga

Also waiting for you in the hotel:

Free of charge

• Fitness center: daily 07:00 – 21:00
• Aqua aerobics, abs, legs and buttocks, relaxation courses, strength training, back fitness
• Mini football, beach volleyball
• Cycling: mountain bikes: third-party providers

For a fee (some external services)

• Cycling: bicycles: third-party providers, mountain bikes: third-party providers, racing bikes: third-party providers

For a fee (some external services)

• Massages: third-party providers
• Bath treatments: third party

BLUE experiences:

Varied daytime and evening entertainment in English, eg family games, entertainment and shows

Swimming school (high season). Dance and musical shows, early evening entertainment with music and games

In the period from June 6th, 2022 to August 31st, 2022, children’s swimming courses in 2 age groups (4-7 and 5-9 years) will be offered in cooperation with Splash4Fun and the Bamse swimming school.

Costs EUR 55 per child per week (5 hours of 45 minutes, booking through your TUI travel agency).

The course takes place in English. There is no DLRG swimming badge, but a swimming guarantee!

Special hygiene and distance rules apply to the swimming courses:

– The swimming school takes place in a delimited pool area

– Compliance with social distancing rules in and out of the water

– Parents are required to attend swimming courses

– Reduction of participants: 1 swimming instructor teaches a maximum of 3 children

– Material is used only once per participant and disinfected regularly

Also waiting for you in the hotel:

• animation & entertainment
• Fitness animation: daily
• Sports animation: every day
• shows
• Live band/music

BLUE experiences:

Professional, TUI-trained baby and child care and animation in 3 age groups, multilingual: English, German, Swedish. At least one German-speaking employee

“Kids Parade”: dancing together with the mascot

“Playroom”: unsupervised playroom open daily for children of all ages

Kids party, theme parties, for a fee

“Baby care” from 0 to 2 years, 2 x 2 hours per day and 1 x 3 hours in the evening, 6x per week, can be booked in advance, for a fee, registration on site

“Baby Lounge”: comfortable oasis of calm as a retreat for parents with babies

“Baby items”: baby cot, bottle warmer, sterilization set and various other baby items, can be booked in advance, sometimes for a fee

Kids Club, from 3 to 5 years, several times a week, free of charge, registration on site required

Kids Club “@611”, from 6 to 11 years, several times a week, free of charge, on-site registration required

Teens meet “The Hangout”, from 12 to 15 years, several times a week, free of charge

Special care and hygiene rules apply to baby care:

– small groups: care for a maximum of 6 children in one session

– no change of children within the groups

– improved cleaning and hygiene measures

– regular temperature control

Also waiting for you in the hotel:

• Children’s pool: outdoor, fresh water, water slide: without charge
• Baby pool: outdoor, fresh water, water slide: without charge
• Child care: several times a week

BABIES

• highchair
• Baby club: several times a week

CHILDREN

• Children’s menu, children’s buffet
• Children’s club/mini club: several times a week
• Children’s animation: several times a week
• children’s playroom
• children’s playground
• mini disco

TEENS

• Teen club: several times a week
• Youth animation: several times a week

Please note that there may be performance restrictions in the hotel facilities, activities, services and catering when the hotel reopens – also due to the requirements of the respective authorities. Together with our hotel partners, we do everything to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses is accessible to the guest:
  In the public areas
• Wearing a mouth-nose cover for guests is mandatory:
  In closed rooms of the public areas (except in the room).
• Wearing a face mask for the hotel staff is mandatory:
  throughout the hotel (facility) and all public areas

• A doctor is available on site
• Distance to the nearest doctor (in meters): 10
• Distance to the nearest hospital (in meters): 500
• Distance to the nearest pharmacy (in meters): 200

• Antigen or PCR test is offered directly in the hotel (sometimes by third-party providers): Available for a
  fee
• Fee approx. (EUR):
  100
• Antigen or PCR test is offered (in some cases by third-party providers) in the nearest test center: Available for a
  fee
• Distance to nearest test center (in meters):
  1000
• Fee approx. (EUR):
  100

From 01/01/2018, the following Sustainable Tourism Tax rates apply per person per day for all tourist stays in the Balearic Islands. The amount of the tax depends on the category (* = each plus 10% VAT), payable locally.

• Hotels in the category 5 stars plus, 5 stars and 4 stars plus / holiday apartments in the category 4 keys and 4 keys plus 01.11.-30.04. = 1 EUR/day*, 01.05.-31.10. = 4 EUR/day*
• Hotels in the category 4 stars (The ROBINSON CLUB CALA SERENA corresponds to the category 4 stars) and 3 stars plus / holiday apartments in the category 3 keys plus 01.11.-30.04. = 0.75 EUR/day*, 01.05.-31.10. = 3 EUR/day*
• Hotels and holiday apartments category 3, 2 or 1 star(s)/key, holiday rentals (fincas, apartments, houses) and other tourist accommodation, country hotels, agrotourism and inns, tourist cruise ships 01.11.-30.04. = 0.5 EUR/day*, 01.05.-31.10. = 2 EUR/day*
• Pensions, inns and campsites, hostels and mountain huts 01.11.-30.04. = 0.25 EUR/day*, 01.05.-31.10. = 1 EUR/day*

Exceptions:

• Children under the age of 16 are exempt from the tax
• From the 9th day of stay in the same accommodation, the amount is reduced by half.
• Passengers whose cruise ships have their base port in the Balearic Islands are exempt from the tax.
• This information is subject to change. You can find out the current status on tui.com under the hotel description.

Status: February 2022