Linger on the sun terrace and enjoy the wonderful view of the sea ! The popular adults-only beach hotel also impresses with its elegant atmosphere and attentive service.

The hotel welcomes its guests in a prime location right on the beach and in the heart of the promenade and the town center of Paguera. The castle-style resort offers absolute relaxation in rooms and suites with spectacular views, most overlooking the majestic Mediterranean Sea. A romantic seaside retreat.

• first beach location, quiet, central, pedestrian zone, restaurants/shops nearby
• “Palmira” beach: sand, fine sand, public, loungers: for a fee, parasols: for a fee

• Airport about 33 km
• Playa Palmira beach direct
• Boardwalk direct
• City center/town center of Palma de Mallorca approx. 23 km
• City center/town center Paguera direct
• Golf Andratx golf course approx. 4 km
• Golf Santa Ponça golf course approx. 5 km
• Golf Poniente golf course approx. 8 km
• Port of Puerto Andratx approx. 11 km
• Port of Puerto Portals approx. 8 km

• Minimum age in accommodation: 18 years
• Visitor’s tax/eco-tax/tourist tax to be paid on the spot: cash payment, approx. EUR 2 per day
• Check-in time from 3:00 p.m
• Check out time until 12:00 p.m
• Hotel opening: 2022
• Last complete renovation: 2019
• Reception: 24 hours a day, languages: German, English, Spanish, French, money exchange possible, hotel safe: free of charge
• Guest service: Languages: German, English, Spanish
• lift
• Fireplace room, shared lounge/tv area
• Garden, sun terrace
• pools: 2
• “Outdoor Pool” pool: outdoor, fresh water, heatable, Balinese beds: for a fee, loungers: without a fee, parasols: without a fee
• “Indoor Pool” pool: Indoor, fresh water, heatable, in the wellness area
• Whirlpool: fresh water, heatable, in the wellness area
• Bath towels: against deposit
• Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
• Internet terminal: for a fee
• Laundry service: for a fee
• Concierge service, luggage service
• Payment methods: TUI Card / VISA, MasterCard, American Express, Diners, EC card/Maestro, depositing a credit card at check-in is mandatory
• pets are not allowed
• Parking: parking lot (subject to availability), unguarded: for a fee, garage: for a fee, request necessary
• Business center: for a fee, languages: German, English, Spanish
• Conference facilities: Conference rooms: 1, air-conditioned conference rooms, daylight, conference equipment: for a fee, coffee breaks: for a fee
• Number of buildings: 1, floors: 3, rooms: 162
• Country category: 5 stars

Your accommodation offers the following catering options:

• Breakfast: breakfast
• Half board: breakfast, dinner
• All inclusive: breakfast, lunch, dinner, snacks, cakes/pastries, ice cream, selected non-alcoholic drinks, selected national alcoholic drinks, selected table drinks with meals, coffee/tea in the afternoon

Description of the catering offers:

• Breakfast: 7:30 a.m. – 10:30 a.m., continental, buffet, small breakfast “to go”
• Lunch: a la carte
• Dinner: buffet, a la carte
• Snacks: for a fee, included with all inclusive, cakes/pastries: for a fee, included with all inclusive, ice cream: for a fee, included with all inclusive
• Beverages: selected non-alcoholic drinks: for a fee, included with all inclusive, selected national alcoholic drinks: for a fee, included with all inclusive, selected international alcoholic drinks: for a fee, selected table drinks with meals: for a fee, included with all inclusive, Coffee/tea in the afternoon: for a fee, included with all inclusive

• Restaurants: 5
• “Seaside Grill Restaurant”: Cuisine: Mediterranean, à la carte, for a fee, Wed. – Sun. 7:00 p.m. – 11:00 p.m., appropriate clothing desired
• Restaurant “Olio Restaurant”: Cuisine: Mediterranean, gluten-free dishes: reservation necessary, lactose-free dishes: reservation necessary, vegetarian dishes, à la carte, for a fee, daily, 1:00 p.m. – 3:30 p.m., with terrace, by the pool
• Main restaurant “World Café Restaurant”: cuisine: international, gluten-free dishes: reservation necessary, lactose-free dishes: request necessary, reservation not necessary, light dishes, vegetarian dishes, buffet, show cooking, weekly 7:30 a.m. – 10:30 a.m., weekly 19 :00 am – 9:30 pm, air-conditioned, with terrace, appropriate clothing desired
• Restaurant “Barefoot Grill”: Cuisine: grill dishes, à la carte, daily 1:00 p.m. – 3:30 p.m., with terrace, on the beach, smoking area
• Specialty restaurant “Gohan”: from 18 years, cuisine: Asian, sushi, à la carte, reservation necessary, for a fee, depending on the season, 7:30 p.m. – 10:30 p.m., appropriate clothing desired
• Bars & more: 4
• Outdoor pool bar “Barracuda Pool Bar”: seasonal, 11:00 a.m. – 6:00 p.m., for a fee
• Skybar “Piano Bar, Sky Bar”: seasonal; depending on the weather, 4:00 p.m. – 12:00 a.m., for a fee
• Sugar Reef Beach Club: daily 11:00 a.m. – 6:00 p.m
• Café “Coco Café”: Fri – Wed 11:00 a.m. – 5:00 p.m

For a fee (some external services)

• Diving: for a fee, external provider
• Stand-up paddling: third party, pedal boat: third party, glass bottom boat: third party

• Golf, 18 holes, 27 holes, 36 holes
• flat/slightly hilly
• Golf courses available: for a fee, third-party provider, rental: clubs: for a fee, third-party provider, trolleys: for a fee, third-party provider, carts: for a fee, third-party provider

Free of charge

• Fitness room: daily 10:00 a.m. – 6:00 p.m
• Pilates, stretching
• Cycling: bike room, guided tours

For a fee (some external services)

• Cycling: mountain bikes: third-party providers, racing bikes: third-party providers, touring bikes: third-party providers
• Tennis: Tennis lessons: third party

• “Indoor Pool” pool: Indoor, fresh water, heatable, in the wellness area
• Whirlpool: fresh water, heatable, in the wellness area
• Plunge pool, experience shower, relaxation room

Free of charge

• Bath treatments: thermal bath

For a fee (some external services)

• “Secrets Spa” wellness area/spa: from 18 years, February – November, daily 10:00 a.m. – 6:00 p.m., approx. EUR 15, languages: German, English, Spanish, treatment rooms: 5, couple treatment rooms: 1
• Finnish sauna, steam bath
• massages
• “World Class Spa” beauty/cosmetic center: daily 8:00 a.m. – 7:30 p.m., beauty brands: Natura Bissé, beauty/cosmetic treatments: anti-aging, cellulite treatment, peeling, modeling, facial treatment, manicure, pedicure

• animation & entertainment
• Animation for adults: April – September
• Fitness animation: depending on the season, several times a week
• shows
• Live band/music: weekly
• dance evenings

Please note that there may be performance restrictions in the hotel facilities, activities, services and catering when the hotel reopens – also due to the requirements of the respective authorities. Together with our hotel partners, we do everything to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses is accessible to the guest:
  In the public areas
• Wearing a mouth and nose cover for guests is mandatory:
  In the entire hotel (facility) and all public areas.
• Wearing a face mask for the hotel staff is mandatory:
  throughout the hotel (facility) and all public areas

• Distance to the nearest doctor (in meters): 10000
• Distance to the nearest hospital (in meters): 14000
• Distance to the nearest pharmacy (in meters): 400

• Antigen or PCR test is offered directly in the hotel (sometimes by third-party providers): Available for a
  fee
• Fee approx. (EUR):
  100
• Antigen or PCR test is offered (in some cases by third-party providers) in the nearest test center: Available for a
  fee
• Distance to the nearest test center (in meters):
  100
• Fee approx. (EUR):
  100

From 01/01/2018, the following Sustainable Tourism Tax rates apply per person per day for all tourist stays in the Balearic Islands. The amount of the tax depends on the category (* = each plus 10% VAT), payable locally.

• Hotels in the category 5 stars plus, 5 stars and 4 stars plus / holiday apartments in the category 4 keys and 4 keys plus 01.11.-30.04. = 1 EUR/day*, 01.05.-31.10. = 4 EUR/day*
• Hotels in the category 4 stars (The ROBINSON CLUB CALA SERENA corresponds to the category 4 stars) and 3 stars plus / holiday apartments in the category 3 keys plus 01.11.-30.04. = 0.75 EUR/day*, 01.05.-31.10. = 3 EUR/day*
• Hotels and holiday apartments category 3, 2 or 1 star(s)/key, holiday rentals (fincas, apartments, houses) and other tourist accommodation, country hotels, agrotourism and inns, tourist cruise ships 01.11.-30.04. = 0.5 EUR/day*, 01.05.-31.10. = 2 EUR/day*
• Pensions, inns and campsites, hostels and mountain huts 01.11.-30.04. = 0.25 EUR/day*, 01.05.-31.10. = 1 EUR/day*

Exceptions:

• Children under the age of 16 are exempt from the tax
• From the 9th day of stay in the same accommodation, the amount is reduced by half.
• Passengers whose cruise ships have their base port in the Balearic Islands are exempt from the tax.
• This information is subject to change. You can find out the current status on tui.com under the hotel description.