Contemporary art has found its way into the 19th-century neoclassical mansion : contemporary art and photographs adorn the walls of the hotel, which presents itself as an oasis of calm in the middle of the old town of Palma de Mallorca .

The property was once owned by the wealthy Alomar family. In the Elizabethan era, it was frequently remodeled to reflect the wealth of the owners to the outside world. Two things have remained until today: the historical charm – and the perfect location in the heart of the old town of Palma de Mallorca. Guests can start exploring the historic city center directly from the hotel. Transfer time: approx. 20 minutes.

• Old town, close to places of interest, central, pedestrian zone, lively

• Airport Palma de Mallorca airport approx. 8.7 km, travel time: approx. 20 minutes (the transfer time may vary).
• City center/town center Palma de Mallorca direct

• Check-in time from 3:00 p.m
• Check out time until 12:00 p.m
• Hotel opening: 2015
• Reception: 24 hours a day, languages: German, English, Spanish, Italian, French, Russian
• lift
• Garden, roof terrace, sun terrace
• Pool: outdoor, fresh water, gently sloping, on the roof terrace, loungers: free of charge, sunroofs: free of charge
• Bath towels: free of charge
• Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
• Laundry service: for a fee
• Concierge service, luggage service
• Payment methods: TUI Card / VISA, MasterCard, American Express, Diners, EC card/Maestro, depositing a credit card at check-in is mandatory
• pets are not allowed
• Parking: garage: for a fee, request & reservation necessary, valet parking: for a fee
• Meeting facilities: Conference rooms: 1, air-conditioned meeting rooms, meeting equipment: for a fee, coffee breaks: for a fee
• Number of buildings: 1, floors: 3, rooms: 42
• Country category: 5 stars

Your accommodation offers the following catering options:

• without food
• Breakfast: breakfast
• Half board: breakfast, dinner

Description of the catering offers:

• Breakfast: a la carte
• Dinner: set menu (3-course menu)
• Gala dinner: for a fee
• Christmas special, New Year’s special

• Main Restaurant: Cuisine: Mediterranean
• Bars & more: 2
• cocktail bar
• Outdoor pool bar

Free of charge

• gym

For a fee (some external services)

• Massages: classic massage, sports massage, full body massage, partial body massage, back massage
• Beauty/cosmetic center, beauty/cosmetic applications: cellulite treatment, peeling, facial treatment, manicure, pedicure

Please note that there may be performance restrictions in the hotel facilities, activities, services and catering when the hotel reopens – also due to the requirements of the respective authorities. Together with our hotel partners, we do everything to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses is accessible to the guest:
  In the public areas
• Wearing a mouth and nose cover for guests is mandatory:
  In the entire hotel (facility) and all public areas.
• Wearing a face mask for the hotel staff is mandatory:
  throughout the hotel (facility) and all public areas
• A mouth and nose cover is provided by the accommodation.

• Distance to the nearest doctor (in meters): 600
• Distance to the nearest hospital (in meters): 2400
• Distance to the nearest pharmacy (in meters): 350

• Antigen or PCR test is offered directly in the hotel (sometimes by third-party providers):
  not available
• Antigen or PCR test is offered (in some cases by third-party providers) in the nearest test center:
  not available

From 01/01/2018, the following Sustainable Tourism Tax rates apply per person per day for all tourist stays in the Balearic Islands. The amount of the tax depends on the category (* = each plus 10% VAT), payable locally.

• Hotels in the category 5 stars plus, 5 stars and 4 stars plus / holiday apartments in the category 4 keys and 4 keys plus 01.11.-30.04. = 1 EUR/day*, 01.05.-31.10. = 4 EUR/day*
• Hotels in the category 4 stars (The ROBINSON CLUB CALA SERENA corresponds to the category 4 stars) and 3 stars plus / holiday apartments in the category 3 keys plus 01.11.-30.04. = 0.75 EUR/day*, 01.05.-31.10. = 3 EUR/day*
• Hotels and holiday apartments category 3, 2 or 1 star(s)/key, holiday rentals (fincas, apartments, houses) and other tourist accommodation, country hotels, agrotourism and inns, tourist cruise ships 01.11.-30.04. = 0.5 EUR/day*, 01.05.-31.10. = 2 EUR/day*
• Pensions, inns and campsites, hostels and mountain huts 01.11.-30.04. = 0.25 EUR/day*, 01.05.-31.10. = 1 EUR/day*

Exceptions:

• Children under the age of 16 are exempt from the tax
• From the 9th day of stay in the same accommodation, the amount is reduced by half.
• Passengers whose cruise ships have their base port in the Balearic Islands are exempt from the tax.
• This information is subject to change. You can find out the current status on tui.com under the hotel description.

Status: February 2022