Furnished according to a modern concept , the house is located directly on the sea and blends harmoniously into the surrounding nature. It offers its guests very comfortable double rooms and suites in bright colors.

Directly in front of the hotel complex there is a small rocky bay with a diving school and a platform for swimming and sunbathing. The sandy bay of Cala Guya can be easily reached via the idyllic promenade. The bustling center and the port of Cala Ratjada with restaurants and shops are around 950 m away. Transfer time: around 90 minutes

• Airport about 85 km
• Cala Agulla beach approx. 900 m, driving time: approx. 5 minutes
• City center/town center Puerto de Cala Ratjada approx. 1200 m, driving time: approx. 7 minutes
• City center/town center approx. 950 m

• Minimum age in accommodation: 18 years
• City tax/eco tax/tourist tax payable locally
• Non-smoking hotel, smoking area
• Check-in time from 3:00 p.m
• Check-out time until 11:00 a.m
• Last complete renovation: 2019
• Reception: daily, languages: German, English, Spanish
• guest relations
• Green inner courtyard, sun terrace
• pools: 4
• “Bahia” pool: outdoor, Balinese beds, loungers, parasols
• Pool “Indoor pool spa area (from 18 years)”: from 18 years, indoor, in the wellness area, loungers
• “Marina” relaxation pool: outdoor, daybeds, loungers, parasols
• “Oasis” pool: outdoor, Balinese beds, daybeds, loungers, parasols
• Bath towels: for a fee
• Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
• Laundry service: for a fee
• Concierge service
• Payment methods: TUI Card / VISA, MasterCard, EC card/Maestro
• pets are not allowed
• Floors: 2, Rooms: 201
• Country category: 4 stars

Your accommodation offers the following catering options:

• Breakfast: breakfast
• Half board: breakfast, dinner

Description of the catering offers:

• Breakfast: Buffet
• Dinner: buffet

• Main restaurant: buffet, show cooking, appropriate clothing desired
• Bars & more: 3
• Nautic cocktail bar: every day
• Snack bar “Ones”
• Sky Bar

• seasonal/weather dependent

For a fee (some external services)

• Diving: for a fee, snorkeling

Free of charge

• Fitness room: from 18 years

• Wellness area/spa: from 18 years, treatment rooms: 2
• Pool “Indoor pool spa area (from 18 years)”: from 18 years, indoor, in the wellness area, loungers
• Saunas: 2, ice fountain/grotto

For a fee (some external services)

• Massages: classic massage, sports massage, foot reflex zone massage, herbal stamp massage, hot stone massage, shiatsu massage, full body massage, partial body massage, back massage
• Medical applications: physiotherapy, lymphatic drainage
• “espaiwellness” beauty/cosmetic center, beauty/cosmetic treatments: facial treatment, manicure, pedicure

• Live band/music: several times a week

Please note that there may be performance restrictions in the hotel facilities, activities, services and catering when the hotel reopens – also due to the requirements of the respective authorities. Together with our hotel partners, we do everything to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses is accessible to the guest:
  In the public areas

• Distance to the nearest doctor (in meters): 500
• Distance to the nearest hospital (in meters): 28000
• Distance to the nearest pharmacy (in meters): 500

• Antigen or PCR test is offered directly in the hotel (sometimes by third-party providers):
  not available
• Antigen or PCR test is offered (in some cases by third-party providers) in the nearest test center: Available for a
  fee
• Distance to nearest test center (in meters):
  500
• Fee approx. (EUR):
  80

From 01/01/2018, the following Sustainable Tourism Tax rates apply per person per day for all tourist stays in the Balearic Islands. The amount of the tax depends on the category (* = each plus 10% VAT), payable locally.

• Hotels in the category 5 stars plus, 5 stars and 4 stars plus / holiday apartments in the category 4 keys and 4 keys plus 01.11.-30.04. = 1 EUR/day*, 01.05.-31.10. = 4 EUR/day*
• Hotels in the category 4 stars (The ROBINSON CLUB CALA SERENA corresponds to the category 4 stars) and 3 stars plus / holiday apartments in the category 3 keys plus 01.11.-30.04. = 0.75 EUR/day*, 01.05.-31.10. = 3 EUR/day*
• Hotels and holiday apartments category 3, 2 or 1 star(s)/key, holiday rentals (fincas, apartments, houses) and other tourist accommodation, country hotels, agrotourism and inns, tourist cruise ships 01.11.-30.04. = 0.5 EUR/day*, 01.05.-31.10. = 2 EUR/day*
• Pensions, inns and campsites, hostels and mountain huts 01.11.-30.04. = 0.25 EUR/day*, 01.05.-31.10. = 1 EUR/day*

Exceptions:

• Children under the age of 16 are exempt from the tax
• From the 9th day of stay in the same accommodation, the amount is reduced by half.
• Passengers whose cruise ships have their base port in the Balearic Islands are exempt from the tax.
• This information is subject to change. You can find out the current status on tui.com under the hotel description.