This adults-only hotel is located directly on the sandy beach of the Riviera Maya. It is particularly suitable for couples and honeymooners. The rooms with Privilege Service offer additional amenities.

On the first line of the beach on the Riviera Maya. Playa del Carmen is approx. 10 km away. Cancun Airport is around 45 km away. Transfer time: approx. 45 minutes.

• first beach location, in the middle of nature, quiet
• Beach: sand, hotel’s own, Balinese beds: free of charge, included with all inclusive, loungers: free of charge, inclusive with all inclusive, parasols: free of charge, inclusive with all inclusive

• Cancun airport approx. 45 km, travel time: approx. 45 minutes (the transfer time may differ from this).
• Beach directly
• next town Cancun approx. 53 km, travel time: approx. 50 minutes
• next place Playa del Carmen approx. 10 km, driving time: approx. 15 minutes

• Minimum age in the property: 18 years
• Tourist tax / ecotax / tourist tax payable locally: cash, per night from 2 USD
• Adults-only area
• Check-in time from 3:00 p.m.
• Check-out time until 12:00
• Late check-out: 1:00 p.m. – 5:00 p.m. daily, cash, from USD 10 per hour
• Last complete renovation: 2010
• Reception: Languages: English, Spanish, French, currency exchange possible
• lift
• ATM on site
• Gardens, sun terrace
• Pools: 1
• Pool area: January – December, fresh water, with outdoor pool, Balinese beds: free of charge, included with all inclusive, hammocks: free of charge, inclusive with all inclusive, loungers: free of charge, inclusive with all inclusive, parasols: free of charge, all inclusive included
• Whirlpool: January – December, in the wellness area, loungers
• Bath towels: free of charge
• Souvenir shop, mini market, boutique, jeweler, hairdresser
• Doctor: Languages: English, Spanish
• amphitheater
• Internet: WLAN / WiFi, in the entire hotel (complex): free of charge
• Internet terminal: free of charge, included with All Inclusive
• Laundry service: for a fee, cash payment
• Payment methods: TUI Card / VISA, MasterCard, American Express
• pets are not allowed
• Parking: Parking spaces, uncovered: free of charge, included with All Inclusive
• Conference facilities: conference rooms: 4, air-conditioned conference rooms, conference equipment: for a fee, third-party providers, coffee breaks: for a fee, cash payment
• Number of buildings: 1, floors: 3, rooms: 320, floors of outbuildings: 2
• National category: 5 stars

Your accommodation offers the following catering options:

• All inclusive: breakfast, lunch, dinner, snacks, cakes / pastries, selected non-alcoholic drinks: daily, selected national alcoholic drinks: daily, selected international alcoholic drinks: daily, coffee / tea in the afternoon

Description of the catering offers:

• Breakfast: buffet
• Lunch: buffet
• Dinner: buffet, à la carte, themed evenings
• Snacks: free of charge, included with all inclusive, cakes / pastries: free of charge, inclusive with all inclusive
• Candlelight dinner: daily, request & reservation required, for a fee, cash payment, choice of menu
• Christmas special: menu, New Year’s special: menu

• Restaurants: 6
• Main restaurant “La Hacienda”: Cuisine: international, gluten-free dishes, lactose-free dishes, vegetarian dishes, vegan dishes, buffet, request & reservation not necessary, January – December, daily 07:00 am – 11:00 am, 12:00 pm – 3:00 p.m. and 6:00 p.m. – 10:00 p.m.
• Specialty restaurant “Blue Moon”: Cuisine: international, gluten-free dishes, lactose-free dishes, vegetarian dishes, à la carte, no inquiry or reservation necessary, January – December, daily 6:00 pm – 10:00 pm, appropriate clothing required
• Specialty restaurant “Yookoso”: Cuisine: oriental, teppanyaki, sushi, à la carte, request necessary, reservation not necessary, January – December, daily 6:00 pm – 10:00 pm, appropriate clothing required
• Specialty restaurant “El Charro”: Cuisine: typical of the country, Mexican, gluten-free dishes, lactose-free dishes, vegetarian dishes, à la carte, no inquiry or reservation necessary, January – December, daily 6:00 pm – 10:00 pm, with terrace, reasonable Clothing desired
• Specialty restaurant “La Dolce Vita”: Cuisine: Italian, vegetarian dishes, à la carte, no inquiry or reservation necessary, January – December, daily 6:00 p.m. – 10:00 p.m., with terrace, appropriate clothing required
• Gourmet restaurant “Fusion (Privilege guest only)”: Cuisine: international, Mexican, Spanish, à la carte, air-conditioned, with terrace, on the beach
• Bars & more: 3
• Lobby bar “Lobby bar”: 24 hours a day
• Swim up Bar “Swim up Bar & Aqua Lounge”
• Café “Mike’s Coffee”

Free of charge

• kayak

For a fee (partly external services)

• Windsurfing
• catamaran
• PADI diving school

• Tennis: tennis courts: 3, floodlights

Free of charge

• Gym
• beach volleyball

• Whirlpool: January – December, in the wellness area, loungers
• steam bath

For a fee (partly external services)

• Wellness area / spa
• Massages
• Beauty / cosmetic center “Despacio Spa Center”: daily, beauty / cosmetic treatments: facial treatment, manicure, pedicure

• Animation & entertainment: Languages: English, Spanish, Italian
• Adult entertainment: January – December, daily
• Shows: daily 8:45 p.m. – 10:00 p.m.

Please note that when the hotel reopens – also due to requirements imposed by the respective authorities – there may be restrictions in the hotel facilities, activities, services and catering. Together with our hotel partners, we do everything we can to ensure that your stay is as pleasant as possible.

• Disinfectants effective against COVID-19 viruses are available to the guest:
  In the public areas
• It is compulsory to wear a mouth and nose cover for guests:
  In closed rooms of the public areas (except in the room).
• It is compulsory for hotel staff to wear a mouth and nose cover:
  in the entire hotel (complex) and in all public areas
• A mouth and nose covering will be provided by the property.

• Distance to the closest doctor (in meters): 5400
• Distance to the nearest hospital (in meters): 14700
• Distance to the nearest pharmacy (in meters): 5400

• Antigen or PCR test is offered (partly by third-party providers) directly in the hotel:
  Available for a fee
• Fee approx. (EUR):
  109
• Antigen or PCR test is offered (partly by third-party providers) in the closest test center:
  for a fee
• Distance to the nearest test center (in meters):
  5400