The elegant Riu Palace Mexico welcomes its guests into an impressive lobby, where you can enjoy the atmosphere with a Caribbean cocktail in the evening. During the day you can relax by the magical sea or in one of the pools in the spacious hotel complex .

Located directly on the gently sloping beach, very close to the popular resort of Playa del Carmen in the Playacar hotel zone. Transfer time: approx. 70 minutes.

• first beach location
• Beach “Playa del Carmen”: fine sand, gently sloping, beach length: approx. 15 km, loungers: free of charge

• Cancun Airport approx. 55 km
• Beach directly
• City center / center of Playa del Carmen approx. 2 km

• Tourist tax / eco tax / tourist tax payable on site: approx. 1 EUR per night
• Reception: 24 hours, languages: English, Spanish, currency exchange possible
• lift
• Gardens, sun terrace
• Pools: 5
• Pool: outdoor, loungers: free of charge, parasols: free of charge
• Pool: outdoor, loungers: free of charge, parasols: free of charge
• Pool: outdoor, loungers: free of charge, parasols: free of charge
• Pool: outdoor, loungers: free of charge, parasols: free of charge
• Children’s pool: outdoor
• Whirlpool: free of charge, in the wellness area
• Whirlpool: free of charge, in the wellness area
• Bath towels: free of charge
• Barber
• Discotheque / night club
• Internet: WLAN / WiFi, in the entire hotel (complex): free of charge
• Internet terminal: free of charge
• Laundry service: for a fee
• Payment methods: TUI Card / VISA, MasterCard, American Express
• pets are not allowed
• Parking: parking lot (subject to availability), unguarded: free of charge
• Floors: 2, rooms: 434
• National category: 5 stars

Your accommodation offers the following catering options:

• All inclusive: breakfast, late riser breakfast, lunch, dinner, snacks, cakes / pastries, selected non-alcoholic drinks: 24 hours, selected national alcoholic drinks: 24 hours, selected international alcoholic drinks: 24 hours, coffee / tea in the afternoon, AI bracelet compulsory

Description of the catering offers:

• Breakfast: buffet
• Late riser breakfast
• Lunch: buffet
• Dinner: buffet, à la carte, themed evenings
• Snacks, included with all inclusive, cakes / pastries, inclusive with all inclusive

• Restaurants: 6
• Main restaurant “Don Julián”: Cuisine: international, vegetarian dishes, buffet, show cooking, free of charge, with terrace, high chair
• Specialty restaurant “Krystal (Fusion)”: à la carte, reservation not necessary, free of charge, daily 6:30 pm – 10:00 pm, appropriate clothing required
• Specialty restaurant “La Dolce Vita”: Cuisine: Italian, à la carte, reservation not necessary, free of charge, daily 6:30 pm – 10:00 pm, appropriate clothing required
• Restaurant “La Bodega”: Cuisine: Mexican, à la carte, reservation not necessary, free of charge, appropriate clothing required
• Specialty restaurant “Miyagi”: Cuisine: Japanese, à la carte, reservation not necessary, free of charge, daily 6:30 pm – 10:00 pm, appropriate clothing required
• “Guacamole” restaurant: Cuisine: grilled dishes, buffet, à la carte, reservation not necessary, free of charge, on the beach, high chair, appropriate clothing required
• Bars & more: 6
• “Cubano” lobby bar: 10:00 am – 12:00 am, free of charge
• “Los Mariachis” lounge bar: 6:00 p.m. – 12:00 a.m., free of charge
• Outdoor pool bar “El Palmeral & Swin up (swim up from 18 years)”: 10:00 am – 6:00 pm, free of charge
• Bar “Lounge 24”: 24 hours, free of charge
• “Capuchino” patisserie: 10:00 am – 12:00 am, free of charge
• “Pepe’s Food” snack bar: daily

• season / weather dependent

Free of charge

• Surfing
• Snorkeling
• kayak

For a fee (partly external services)

• PADI diving school: third party provider
• Jet ski: third party supplier

• Tennis: tennis courts: 2

Free of charge

• Gym
• Tennis: hard court, floodlights

For a fee (partly external services)

• Tennis: tennis lessons: third party providers

• Whirlpool: free of charge, in the wellness area
• Whirlpool: free of charge, in the wellness area

Free of charge

• steam bath

For a fee (partly external services)

• Wellness area / Spa “Renova”: third-party provider, treatment rooms: 2, treatment rooms for couples: 2
• Massages: third-party providers, sports massage, hotstone massage, shiatsu massage
• Medical applications: Lymphatic drainage: third-party providers
• Beauty / cosmetic center: third-party providers, beauty / cosmetic applications: anti-aging, peeling, facial treatment, manicure, pedicure

• Animation & entertainment
• Adult animation: daily
• Sports animation: daily
• Shows
• Live band / music

• Children’s pool: outdoor

BABIES

• Babysitting service: for a fee
• High chair

CHILDREN

• Children’s club / mini club: from 4 years to 12 years
• Children’s playground

Please note that when the hotel re-opens – also due to the requirements of the respective authorities – there may be restrictions in the hotel facilities, activities, services and catering. Together with our hotel partners, we do everything we can to ensure that your stay is as pleasant as possible.