There is a fantastic view of the Caribbean Sea and the Isla Mujeres opposite. Relax by the pool and enjoy the varied cuisine. The hotel is also very popular with families .

In the first beach location, directly on the sandy beach of Cancun’s hotel zone. The proximity to Cancún city offers numerous shopping opportunities. It is around 5 km to the center of Cancun. The airport is approx. 21 km away. Transfer time: approx. 40 minutes.

• first beach location, central
• “Cancún” beach: sand, beach length: approx. 20 km, loungers: free of charge

• Cancun International Airport approx. 21 km
• Cancun beach directly
• City center / center of Cancun approx. 5 km

• Reception: 24 hours, languages: English, Spanish, currency exchange possible
• lift
• Gardens, sun terrace
• Pools: 3
• Pool: outdoor, loungers: free of charge, parasols: free of charge
• Pool: outdoor, integrated children / baby pool, loungers: free of charge, parasols: free of charge
• Pool: outdoor, loungers: free of charge, parasols: free of charge
• Whirlpool: free of charge, outdoor
• Bath towels: free of charge
• Souvenir shop, boutique, hairdresser
• Internet: WLAN / WiFi, in the entire hotel (complex): free of charge
• Internet terminal: for a fee
• Laundry service: for a fee
• Payment methods: TUI Card / VISA, MasterCard, American Express
• pets are not allowed
• Number of buildings: 1, floors: 9, rooms: 506
• National category: 5 stars

Your accommodation offers the following catering options:

• All inclusive: breakfast, late riser breakfast, lunch, dinner, snacks, cakes / pastries, selected non-alcoholic drinks: 24 hours, selected national alcoholic drinks: 24 hours, selected international alcoholic drinks: 24 hours, coffee / tea in the afternoon, AI bracelet compulsory

Description of the catering offers:

• Breakfast: American, buffet
• Late riser breakfast: 10:00 a.m. – 12:00 p.m.
• Lunch: buffet
• Dinner: buffet, à la carte, themed evenings
• Snacks: 24 hours, inclusive with all inclusive, cakes / pastries, inclusive with all inclusive

• Restaurants: 5
• Main restaurant “Albatros”: Cuisine: international, vegetarian dishes, buffet, show cooking, free of charge, high chair
• Restaurant “Gaviotas (evening steakhouse)”: Cuisine: international, grilled dishes, à la carte, reservation not necessary, free of charge, high chair, appropriate clothing required
• “Shangri-lá” restaurant: Cuisine: Asian, buffet, reservation not necessary, free of charge, high chair, appropriate clothing required
• “María Margarita” restaurant: Cuisine: Mexican, buffet, à la carte, reservation not necessary, free of charge, high chair, appropriate clothing required
• Restaurant “Pizzeria (pizza and snacks)”: daily 11:00 am – 7:00 pm
• Bars & more: 5
• Lobby bar “Frida (with terrace)”: free of charge
• Bar “Kahlo”: free of charge
• “Calypso” lounge bar: free of charge
• Sports bar: free of charge
• Outdoor pool bar “with swim up bar (swim up from 18 years)”: free of charge

Free of charge

• catamaran
• Snorkeling
• kayak

• Tennis: tennis courts: 2

Free of charge

• Gym
• Tennis: hard court

Free of charge

• steam bath

For a fee (partly external services)

• Wellness area / Spa “Renova Spa”: 8:00 am – 8:00 pm, third-party providers, treatment rooms: 5
• Massages: Third-party providers, classic massage, Lomi massage, Hotstone massage, Shiatsu massage
• Beauty / cosmetic center: third-party providers, beauty / cosmetic applications: facial treatment, manicure, pedicure

• Animation & entertainment
• Adult animation: daily
• Sports animation: daily
• Shows
• Live band / music

• integrated children / baby pool

BABIES

• Babysitting service: for a fee
• High chair

CHILDREN

• Children’s club / mini club: from 4 years to 12 years
• Children’s entertainment: daily
• Children’s playground

Please note that when the hotel re-opens – also due to the requirements of the respective authorities – there may be restrictions in the hotel facilities, activities, services and catering. Together with our hotel partners, we do everything we can to ensure that your stay is as pleasant as possible.