Terraced development with spectacular views over the Costa Adeje! Here young and old get their money ‘s worth with the attractive entertainment programme . When booking the “The Level” service , you can enjoy special extras.

Located on a hill above the Playa del Duque beach. To the beach Playa del Duque about 800 m. 2x daily free shuttle bus to the beach. The shopping center is around 200 m from the hotel. Transfer time about 40 minutes.

• above the sea, on a slope
• Playa del Duque beach: sand, public, shuttle transfer

• Flughafen Queen Sofia (TFS) ca. 20km
• Los Rodeos Airport (TFN) approx. 90 km
• Strand Playa del Duque ca. 1km
• Bay about 1 km
• next place Costa Adeje about 1 km
• City center/town center Centro comercial PLAza del Duque approx. 500 m
• Siam Park (Aqua Park) ca. 4 km
• City center/town center capital Santa Cruz de Tenerife approx. 80 km

• smoking area
• Check-in time from 3:00 p.m
• Check out time until 12:00 p.m
• Last complete renovation: 2015
• Reception: 24 hours, languages: German, English, Spanish, Italian, French
• Lift
• ATM on site
• garden area
• Pools: 3
• Pool: outdoor, fresh water, heatable, loungers: no charge, sunshades: no charge
• Children’s pool: outdoor, fresh water, gently sloping, loungers: no charge, sunshades: no charge
• “Exclusive THE LEVEL Pool” pool: from 0 years, outdoor, fresh water, heatable, Balinese beds: for a fee, loungers: without a fee, parasols: without a fee
• Bath towels: free of charge
• souvenir shop
• Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
• Laundry service: for a fee
• Concierge service, luggage service
• Payment methods: TUI Card / VISA, MasterCard, American Express, Diners, EC card/Maestro, depositing a credit card at check-in is mandatory
• pets are not allowed
• Parking: parking lot (subject to availability), unguarded: without fee, request & reservation not necessary
• Conference facilities: Conference rooms: 2, air-conditioned conference rooms, daylight, conference equipment: for a fee, coffee breaks: for a fee
• Number of buildings: 1, floors: 9, rooms: 299
• Country category: 5 stars

Your accommodation offers the following catering options:

• Breakfast: breakfast
• Half board: breakfast, dinner
• All inclusive: breakfast, lunch, dinner, snacks, selected non-alcoholic drinks: 10:30 a.m. – 00:00 a.m., selected national alcoholic drinks: 10:30 a.m. – 00:00 a.m., selected international alcoholic drinks: 10:30 a.m – 12:00 a.m., selected table drinks with meals, coffee/tea in the afternoon, AI bracelet compulsory

Description of the catering offers:

• Breakfast: Buffet
• Lunch: buffet
• Dinner: buffet
• Snacks: daily 11:00 a.m. – 5:30 p.m., for a fee, included with all inclusive
• Drinks: selected non-alcoholic drinks: 10:30 a.m. – 12:00 a.m., for a fee, included with all inclusive, selected national alcoholic drinks: 10:30 a.m. – 12:00 a.m., for a fee, included with all inclusive, selected international ones Alcoholic drinks: 10:30 a.m. – 12:00 a.m., for a fee, included with all inclusive, selected table drinks with meals: for a fee, included with all inclusive, coffee/tea in the afternoon: for a fee, included with all inclusive
• Christmas special: buffet, New Year’s special: buffet

• Restaurants: 2
• Main restaurant “Mosaico”: from 0 years, cuisine: international, Mediterranean, regional, gluten-free dishes: request & reservation necessary, vegetarian dishes: request & reservation not necessary, buffet, January – December, high chair, appropriate clothing desired
• Restaurant “Casa Nostra”: Cuisine: Italian, à la carte, request and reservation necessary, for a fee, depending on the season, appropriate clothing desired
• Bars & more: 2
• Pool bar outdoor “Snack bar La Palapa”: for a fee
• Lounge bar “Blue Lounge (Bar & open air lounge)”: January – December, daily 10:30 a.m. – 12:00 a.m., daily, for a fee, included with all inclusive
• “THE LEVEL Lounge (also breakfast room)”

Free of charge

• Gym: 24 hours
• Yoga

For a fee (some external services)

• Massages: classic massage
• Beauty/cosmetic center, beauty/cosmetic applications: facial treatment, manicure, pedicure

• Animation & Entertainment: Languages: English, Spanish
• adult animation
• Softanimation
• Live Band / Music

• Children’s pool: outdoor, fresh water, gently sloping, loungers: no charge, sunshades: no charge

BABIES

• highchair

KINDER

• Children’s animation: from 5 years to 12 years, daily: Languages: English, Spanish

Please note that there may be performance restrictions in the hotel facilities, activities, services and catering when the hotel reopens – also due to the requirements of the respective authorities. Together with our hotel partners, we do everything to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses is accessible to the guest:
  In the public areas
• Wearing a mouth and nose cover for guests is mandatory:
  In the entire hotel (facility) and all public areas.
• Wearing a face mask for the hotel staff is mandatory:
  throughout the hotel (facility) and all public areas
• A mouth and nose cover is provided by the accommodation.

• Distance to the nearest doctor (in meters): 8000
• Distance to the nearest hospital (in meters): 8000
• Distance to the nearest pharmacy (in meters): 1000

• Antigen or PCR test is offered directly in the hotel (sometimes by third-party providers):
  not available
• Antigen or PCR test is offered (in some cases by third-party providers) in the nearest test center:
  For a fee
• Distance to nearest test center (in meters):
  8000