Enjoy & play golf – the Hipotels Hipocampo Palace invites you to do so. The good kitchen offers a variety of tasteful Mediterranean dishes. The large garden and the modern wellness area promise pure relaxation .

The hotel is quiet but not isolated, about 150 m from the long sandy beach. The town center with shops and restaurants can be easily reached after approx. 250 m. Transfer time: around 80 minutes.

• separated from the beach by a road, quiet, central
• Beach: sand, gently sloping, natural, public

• Airport approx. 71 km
• Beach about 150 m
• Promenade about 150 m
• Town center/town center approx. 250 m
• Train station about 20 km
• Bus about 50 m

• Visitor’s tax/eco-tax/tourist tax: approx. EUR 4.40
• Non smoking hotel
• Reception, money exchange possible
• lift
• Garden, sun terrace
• pools: 3
• Pool: outdoor, fresh water
• Pool “indoor pool”: Indoor, heatable
• children’s pool
• jacuzzi
• Bath towels: free of charge
• Barber
• Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
• Internet terminal: for a fee
• Laundry service: for a fee
• Payment methods: TUI Card / VISA, MasterCard
• pets are not allowed
• Parking: parking lot (subject to availability), unguarded: for a fee
• business center
• Meeting facilities: Conference rooms: 2
• Number of buildings: 2, floors: 5, rooms: 203
• Country category: 5 stars

Your accommodation offers the following catering options:

• without food
• Breakfast: breakfast
• Half board: breakfast, dinner

Description of the catering offers:

• Breakfast: Buffet
• Having lunch
• Dinner: buffet
• gala dinner

• Main restaurant: diet cuisine, gluten-free dishes, lactose-free dishes, vegetarian dishes, high chair, appropriate clothing desired
• Bars & more: 2
• snack bar
• lounge bar

• Tennis: clay court

Free of charge

• gym
• Aqua-fitness
• archery

For a fee (some external services)

• Cycling: mountain bikes: third-party providers, racing bikes: third-party providers, touring bikes: third-party providers
• Tennis: floodlights, tennis lessons: third-party providers, racket rental: third-party providers

• Saunas: 1, hammam

Free of charge

• wellness area/spa

For a fee (some external services)

• Massages: third-party providers

• animation & entertainment
• Animation for adults: every day
• Sports animation: several times a week
• shows
• Live band/music

• children’s pool

BABIES

• Babysitting service: for a fee
• highchair

CHILDREN

• children animation
• children’s playground
• mini disco

Please note that there may be performance restrictions in the hotel facilities, activities, services and catering when the hotel reopens – also due to the requirements of the respective authorities. Together with our hotel partners, we do everything to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses is accessible to the guest:
  In the public areas
• Wearing a mouth-nose cover for guests is mandatory:
  In closed rooms of the public areas (except in the room).
• Wearing a face mask for the hotel staff is mandatory:
  throughout the hotel (facility) and all public areas
• A mouth and nose cover is provided by the accommodation.

• A doctor is available on site
• Distance to the nearest doctor (in meters): 200
• Distance to the nearest hospital (in meters): 3000
• Distance to the nearest pharmacy (in meters): 300

• Antigen or PCR test is offered directly in the hotel (sometimes by third-party providers): Available for a
  fee
• Fee approx. (EUR):
  90
• Antigen or PCR test is offered (in some cases by third-party providers) in the nearest test center:
  For a fee
• Distance to nearest test center (in meters):
  8500

From 01/01/2018, the following Sustainable Tourism Tax rates apply per person per day for all tourist stays in the Balearic Islands. The amount of the tax depends on the category (* = each plus 10% VAT), payable locally.

• Hotels in the category 5 stars plus, 5 stars and 4 stars plus / holiday apartments in the category 4 keys and 4 keys plus 01.11.-30.04. = 1 EUR/day*, 01.05.-31.10. = 4 EUR/day*
• Hotels in the category 4 stars (The ROBINSON CLUB CALA SERENA corresponds to the category 4 stars) and 3 stars plus / holiday apartments in the category 3 keys plus 01.11.-30.04. = 0.75 EUR/day*, 01.05.-31.10. = 3 EUR/day*
• Hotels and holiday apartments category 3, 2 or 1 star(s)/key, holiday rentals (fincas, apartments, houses) and other tourist accommodation, country hotels, agrotourism and inns, tourist cruise ships 01.11.-30.04. = 0.5 EUR/day*, 01.05.-31.10. = 2 EUR/day*
• Pensions, inns and campsites, hostels and mountain huts 01.11.-30.04. = 0.25 EUR/day*, 01.05.-31.10. = 1 EUR/day*

Exceptions:

• Children under the age of 16 are exempt from the tax
• From the 9th day of stay in the same accommodation, the amount is reduced by half.
• Passengers whose cruise ships have their base port in the Balearic Islands are exempt from the tax.
• This information is subject to change. You can find out the current status on tui.com under the hotel description.

Status: February 2022