A perfect holiday for the whole family right on the beach – fun for the little ones and relaxation for the grown-ups ! The spacious apartments offer every comfort for a relaxing stay.

Just across the promenade from the long beach. It is about 650 m to the town center with numerous shops, bars and entertainment venues. Transfer time: about 90 minutes.

• first beach location, on the beach promenade
• Beach “playa de Cala Millor (cala Nau)”: sand, gently sloping, public, loungers: for a fee, parasols: for a fee

• Airport about 75 km
• beach direct
• Boardwalk direct
• Town center/town center approx. 650 m
• Manacor train station about 20 km
• Bus Cala Millor about 200 m

• Visitor’s tax/eco-tax/tourist tax: approx. EUR 3.30
• Reception, hotel safe
• lift
• Garden, sun terrace
• pools: 3
• Pool: April – December; weather dependent, outdoor, freshwater
• Pool “Indoor Pool”: October – March; weather dependent, indoor
• children’s pool
• Whirlpool: fresh water, heatable, in the wellness area
• Bath towels: against deposit
• Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
• Laundry service: for a fee
• Payment methods: TUI Card / VISA, MasterCard
• Pets: Dogs allowed: approx. EUR 7 per day, request & reservation necessary, weight up to max. 5 kg
• Number of buildings: 1, floors: 6, rooms: 100
• Country category: 4 stars

Your accommodation offers the following catering options:

• without food
• Breakfast: breakfast
• Half board: breakfast, dinner

Description of the catering offers:

• Breakfast: Buffet
• Dinner: buffet
• Gala dinner: buffet

• gluten-free dishes, lactose-free dishes, buffet, high chair
• Bars & more: 2
• snack bar
• lounge bar

For a fee (some external services)

• Stand up paddling

• table tennis

Free of charge

• gym

For a fee (some external services)

• Cycling: bicycles: third-party providers, mountain bikes: third-party providers
• Tennis: clay court: external provider

• Whirlpool: fresh water, heatable, in the wellness area
• Saunas: 2

For a fee (some external services)

• Wellness area/spa: Third-party provider
• Finnish sauna, steam bath
• massages

• Animation & Entertainment: Languages: German, English, Spanish
• Animation for adults: several times a week
• Shows: several times a week

• children’s pool

BABIES

• highchair

CHILDREN

• Children’s animation: June – September, several times a week: Languages: German, English, Spanish
• children’s playground
• Mini disco: June – September, several times a week

Please note that there may be performance restrictions in the hotel facilities, activities, services and catering when the hotel reopens – also due to the requirements of the respective authorities. Together with our hotel partners, we do everything to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses is accessible to the guest:
  In the public areas

• Distance to the nearest doctor (in meters): 500
• Distance to the nearest hospital (in meters): 9000
• Distance to the nearest pharmacy (in meters): 200

• Antigen or PCR test is offered directly in the hotel (sometimes by third-party providers): Available for a
  fee
• Fee approx. (EUR):
  90
• Antigen or PCR test is offered (in some cases by third-party providers) in the nearest test center:
  For a fee
• Distance to nearest test center (in meters):
  500

From 01/01/2018, the following Sustainable Tourism Tax rates apply per person per day for all tourist stays in the Balearic Islands. The amount of the tax depends on the category (* = each plus 10% VAT), payable locally.

• Hotels in the category 5 stars plus, 5 stars and 4 stars plus / holiday apartments in the category 4 keys and 4 keys plus 01.11.-30.04. = 1 EUR/day*, 01.05.-31.10. = 4 EUR/day*
• Hotels in the category 4 stars (The ROBINSON CLUB CALA SERENA corresponds to the category 4 stars) and 3 stars plus / holiday apartments in the category 3 keys plus 01.11.-30.04. = 0.75 EUR/day*, 01.05.-31.10. = 3 EUR/day*
• Hotels and holiday apartments category 3, 2 or 1 star(s)/key, holiday rentals (fincas, apartments, houses) and other tourist accommodation, country hotels, agrotourism and inns, tourist cruise ships 01.11.-30.04. = 0.5 EUR/day*, 01.05.-31.10. = 2 EUR/day*
• Pensions, inns and campsites, hostels and mountain huts 01.11.-30.04. = 0.25 EUR/day*, 01.05.-31.10. = 1 EUR/day*

Exceptions:

• Children under the age of 16 are exempt from the tax
• From the 9th day of stay in the same accommodation, the amount is reduced by half.
• Passengers whose cruise ships have their base port in the Balearic Islands are exempt from the tax.
• This information is subject to change. You can find out the current status on tui.com under the hotel description.