A courteous service and the comfortable hotel facilities with wellness area offer a relaxed holiday ambience. The wide variety of activities in close proximity to the sea are perfect for both families and couples .

Located on the outskirts and only about 150 m from the gently sloping sandy beach. In the town center there are numerous shops with bars and restaurants, which can be reached after approx. 200 m. Transfer time: around 80 minutes.

• on the beach promenade, separated from the beach by a road, side street, on the outskirts of town/town, near attractions, central, restaurants/shops nearby
• Beach: sand, loungers: for a fee, parasols: for a fee

• Airport approx. 71 km
• Playa Cala Millor beach approx. 150 m
• Promenade about 150 m
• Town center/town center approx. 200 m
• Train station about 21 km
• Bus about 100 m
• Golf course Pula Golf approx. 7 km, driving time: approx. 10 minutes
• Golf course Son Servera Golf approx. 7 km, driving time: approx. 12 minutes

• Visitor’s tax/eco-tax/tourist tax: approx. EUR 3.30
• Non smoking hotel
• Check-in time from 2:00 p.m
• Check out time until 12:00 p.m
• Late check-out: for a fee
• Hotel opening: 1982
• Last complete renovation: 2012
• Reception, money exchange possible
• Guest service: Languages: German, English, Spanish, French
• lift
• Shared lounge/TV area
• ATM on site
• Garden, sun terrace
• pools: 3
• Pool: Outdoor, Balinese beds: for a fee, loungers, parasols
• “Indoor pool (special times for families)” pool: February – April, October and November, indoor, fresh water, heatable: February – April, October and November, in the wellness area, loungers
• Children’s pool: outdoor, Balinese beds: for a fee, loungers: without fee, parasols: without fee
• Bath towels: against deposit
• Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
• Internet terminal: for a fee
• Laundry service: for a fee
• luggage service
• Payment methods: TUI Card / VISA, MasterCard, American Express, EC card/Maestro, depositing a credit card at check-in is mandatory
• pets are not allowed
• Conference facilities: Conference rooms: 1, air-conditioned conference rooms, daylight, conference equipment: for a fee, coffee breaks: for a fee
• Size of the hotel/property: 1.37 ha
• Floors: 7, rooms: 205, outbuildings: 3
• Country category: 4 stars

Your accommodation offers the following catering options:

• without food
• Breakfast: breakfast
• Half board: breakfast, dinner, gala dinner
• All inclusive: breakfast, lunch, dinner, snacks, cakes/pastries, ice cream, selected non-alcoholic drinks, selected national alcoholic drinks: daily, selected international alcoholic drinks: daily, selected table drinks with meals, coffee/tea in the afternoon, gala dinner, AI bracelet compulsory

Description of the catering offers:

• Breakfast: daily, buffet
• Lunch: daily, buffet
• Dinner: daily, buffet
• Snacks: daily, for a fee, included with all inclusive, cakes/pastries: daily, for a fee, included with all inclusive, ice cream: daily, for a fee, included with all inclusive
• Beverages: selected non-alcoholic drinks: for a fee, included with all inclusive, selected national alcoholic drinks: daily, for a fee, included with all inclusive, selected international alcoholic drinks: daily, for a fee, included with all inclusive, selected table drinks with meals : for a fee, included with all inclusive, coffee/tea in the afternoon: for a fee, included with all inclusive
• Gala dinner: weekly, buffet

• Cuisine: regional, gluten-free dishes, lactose-free dishes, high chair
• Bars & more: 2
• lobby bar
• Outdoor pool bar

For a fee (some external services)

• Parasailing: Third-Party, Banana Boat: Third-Party, Pedal Boat: Third-Party

• Golf: for a fee, third-party provider, 18 holes

• Aerobics, aqua fitness
• archery, table tennis

Free of charge

• Fitness room: from 16 years
• beach volleyball

For a fee (some external services)

• Cycling: mountain bikes: third-party providers, racing bikes: third-party providers, touring bikes: third-party providers
• Tennis: Clay court: External provider

• “Indoor pool (special times for families)” pool: February – April, October and November, indoor, fresh water, heatable: February – April, October and November, in the wellness area, loungers
• Saunas: 2

Free of charge

• “Spa” wellness area/spa: from 16 years of age

For a fee (some external services)

• steam bath
• Massages: external providers, hammam massage

Included with all inclusive

• Finnish sauna

• animation & entertainment
• Animation for adults: every day
• shows
• Live band/music

• Children’s pool: outdoor, Balinese beds: for a fee, loungers: without fee, parasols: without fee

BABIES

• highchair
• Buggy: for a fee

CHILDREN

• Children’s club/mini club: from 4 years, depending on the season, languages: German, English, Spanish
• Children’s playroom: from 4 years to 12 years
• children’s playground
• Mini disco: seasonal

Please note that there may be performance restrictions in the hotel facilities, activities, services and catering when the hotel reopens – also due to the requirements of the respective authorities. Together with our hotel partners, we do everything to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses is accessible to the guest:
  In the public areas

• Distance to the nearest doctor (in meters): 350
• Distance to the nearest hospital (in meters): 9000
• Distance to the nearest pharmacy (in meters): 290

• Antigen or PCR test is offered directly in the hotel (sometimes by third-party providers):
  not available
• Antigen or PCR test is offered (in some cases by third-party providers) in the nearest test center: Available for a
  fee
• Distance to nearest test center (in meters):
  500
• Fee approx. (EUR):
  35

From 01/01/2018, the following Sustainable Tourism Tax rates apply per person per day for all tourist stays in the Balearic Islands. The amount of the tax depends on the category (* = each plus 10% VAT), payable locally.

• Hotels in the category 5 stars plus, 5 stars and 4 stars plus / holiday apartments in the category 4 keys and 4 keys plus 01.11.-30.04. = 1 EUR/day*, 01.05.-31.10. = 4 EUR/day*
• Hotels in the category 4 stars (The ROBINSON CLUB CALA SERENA corresponds to the category 4 stars) and 3 stars plus / holiday apartments in the category 3 keys plus 01.11.-30.04. = 0.75 EUR/day*, 01.05.-31.10. = 3 EUR/day*
• Hotels and holiday apartments category 3, 2 or 1 star(s)/key, holiday rentals (fincas, apartments, houses) and other tourist accommodation, country hotels, agrotourism and inns, tourist cruise ships 01.11.-30.04. = 0.5 EUR/day*, 01.05.-31.10. = 2 EUR/day*
• Pensions, inns and campsites, hostels and mountain huts 01.11.-30.04. = 0.25 EUR/day*, 01.05.-31.10. = 1 EUR/day*

Exceptions:

• Children under the age of 16 are exempt from the tax
• From the 9th day of stay in the same accommodation, the amount is reduced by half.
• Passengers whose cruise ships have their base port in the Balearic Islands are exempt from the tax.
• This information is subject to change. You can find out the current status on tui.com under the hotel description.