Hard Rock Cancun 5★
Stay like a rock star at the electrifying all-inclusive beach resort of Cancun. All day. All night. All inclusive. is the motto. Whether you dance the night away to DJ sounds, enjoy the legendary live entertainment or watch the hustle and bustle with a cocktail in the lounge, this vacation will remain unforgettable.
Located directly on the beautiful, white sandy beach. It is about 5 km to the party zone. Cancun Airport is around 15 km away. Transfer time: approx. 30 minutes.
- first beach location, central
- Beach: sand, fine sand, natural, stairs to the beach, public, Balinese beds: for a fee, cash payment, loungers: free of charge, included with all inclusive
- Cancun Airport approx. 15 km, travel time: approx. 30 minutes (the transfer time may differ from this).
- Beach directly
- Riviera Cancun Golf Club approx. 11 km, driving time: approx. 20 minutes
- Bus Hotel Zone Bus 24hrs direct
- City center / center of Cancun City Downtown approx. 15 km, travel time: approx. 40 minutes
- Bars and clubs Night clubs around 5 km, driving time: around 5 minutes
- Adults-only area: from 18 years
- Non-smoking hotel, smoking area
- Check-in time from 3:00 p.m.
- Check-out time until 12:00
- Hotel opening: 1988
- Last complete renovation: 2012
- Reception: daily, languages: English, Spanish, currency exchange possible
- lift
- ATM on site
- Sun terrace
- Pools: 2
- Pool: with outdoor pool, Balinese beds: for a fee, cash payment, daybeds: free of charge, included with all inclusive, parasols: free of charge, inclusive with all inclusive
- Children’s pool: with outdoor pool, daybeds: free of charge, included with all inclusive, parasols: free of charge, inclusive with all inclusive
- Whirlpool: outdoor, thermal water, Balinese beds: for a fee, cash payment, daybeds: free of charge, included with all inclusive, parasols: free of charge, inclusive with all inclusive
- Bath towels: included with All Inclusive
- Souvenir shop, row of shops, boutique, jeweler
- Doctor: Languages: English, Spanish
- amphitheater
- Internet: WLAN / WiFi, in the entire hotel (complex): included with All Inclusive
- Laundry service: for a fee, third-party provider
- Concierge service, luggage service
- Payment methods: TUI Card / VISA, MasterCard, American Express
- pets are not allowed
- Parking: parking lot (subject to availability), valet parking: free of charge, included with all inclusive
- Business center: daily, included with All Inclusive, languages: English, Spanish
- Conference facilities: Conference rooms: 14, air-conditioned conference rooms, conference equipment: included with all inclusive, coffee breaks: inclusive with all inclusive
- Number of buildings: 1, floors: 12, rooms: 601
- National category: 5 stars
Your accommodation offers the following catering options:
- All inclusive: breakfast, lunch, dinner, snacks, midnight snacks, cakes / pastries, selected non-alcoholic drinks, selected national alcoholic drinks, selected international alcoholic drinks, coffee / tea in the afternoon
Description of the catering offers:
- Breakfast: buffet
- Lunch: buffet
- Dinner: daily, buffet, à la carte, themed evenings
- Snacks: daily, free of charge, included with all inclusive, midnight snack: free of charge, inclusive with all inclusive, cakes / pastries: free of charge, inclusive with all inclusive
- Wine tasting: for a fee, cash payment
- Christmas special: menu, wine / beer / soft drinks, sparkling wine, New Year’s special: menu, wine / beer / soft drinks, sparkling wine
- Restaurants: 6
- Main restaurant “The Market”: Cuisine: international, buffet, request & reservation not necessary, free of charge, included with All Inclusive, daily 12:30 pm – 4:30 pm and 6:00 pm – 11:00 pm, daily 07: 12 a.m. – 11:30 a.m., with terrace, smoking area, high chair, appropriate clothing required
- Gourmet restaurant “ZEN”: Cuisine: Asian, Chinese, Japanese, Oriental, teppanyaki, Thai, sushi, gluten-free dishes, light dishes, vegetarian dishes, vegan dishes, à la carte, show cooking, all inclusive, daily 6:30 p.m. – 11:30 p.m., high chair
- Gourmet restaurant “CIAO”: Cuisine: Italian, gluten-free dishes, vegetarian dishes, vegan dishes, buffet, à la carte, free of charge, included with All Inclusive, daily 7:00 am – 11:00 am and 5:30 pm – 11:00 pm: Midnight, high chair, appropriate clothing desired
- Gourmet restaurant “IPANEMA-BRASILIAN”: Cuisine: international, fish / seafood, buffet, à la carte, show cooking, free of charge, included with All Inclusive, daily 5:30 pm – 11:00 pm, high chair, appropriate clothing required
- Gourmet restaurant “FRIDA”: Cuisine: typical of the country, Mexican, regional, à la carte, free of charge, included with All Inclusive, daily 6:00 p.m. – 11:00 p.m., with terrace, smoking area, high chair, appropriate clothing required
- Restaurant “PIZZETO”: Cuisine: Italian, inquiry & reservation not necessary, free of charge, included with All Inclusive, daily 11:30 am – 11:00 pm, by the pool
- Bars & more: 4
- Lobby bar “SMASH BAR”: daily 10:00 a.m. – 00:00 a.m., free of charge, included with All Inclusive
- Indoor pool bar “DIVE POOL BAR”: daily 09:00 am – 07:00 pm, free of charge, included with all inclusive
- Indoor pool bar “FLOAT POOL BAR”: daily 9:00 am – 6:00 pm, free of charge, included with all inclusive
- Beach club “BUNKER BAR”: daily 10:00 am – 5:00 pm, free of charge, included with all inclusive
For a fee (partly external services)
- PADI diving school
- Jet ski, banana boat
- Golf: for a fee, cash payment, golf course “RIVIERA CANCUN GOLF CLUB”, golf course designer: JACK NICKLAUS, 18 holes: green fee: for a fee, cash payment
- Seaside, executive
- Golf courses available: from 6 years, for a fee, cash payment, languages: English, Spanish, rental: clubs, carts, driving range, golf luggage storage facility, pro shop
- Tennis: tennis courts: 2
Free of charge
- Abdominals, legs and buttocks, Pilates, indoor cycling, step aerobics, stretching, yoga
- Tennis: floodlights
Included with all inclusive
- Fitness center: daily 6:30 a.m. – 10:00 p.m.
- Abdominals, legs and buttocks, Pilates, indoor cycling, step aerobics, stretching, yoga
- Tennis: floodlights
- Saunas: 2, adventure shower, relaxation room
Free of charge
- Aroma oil sauna: against deposit, cash payment
For a fee (partly external services)
- Wellness area / Spa “ROCK SPA”: from 18 years, daily 8:00 a.m. – 9:00 p.m., cash payment, languages: English, Spanish, treatment rooms: 10, treatment rooms for couples: 7
- Massages: classic massage: cash, chocolate massage: cash, hydrojet massage: cash, herbal stamp massage: cash, hotstone massage: cash
- Bathing treatments: cash, herbal bath: cash, flower bath: cash, thermal bath: cash, mud: cash
- Beauty / cosmetics center “POSH BEAUTY SALON”: daily 9:00 am – 7:00 pm, beauty brands: HARD ROCK, beauty / cosmetic treatments: peeling: cash, facial treatment, manicure, pedicure
- Animation & entertainment
- Adult animation
- Sports animation
- Shows
- Live band / music
- Karaoke
- Themed evenings
- Children’s pool: with outdoor pool, daybeds: free of charge, included with all inclusive, parasols: free of charge, inclusive with all inclusive
- Child care: for a fee, third-party provider, cash payment, languages: English, Spanish
BABIES
- Babysitter service: for a fee, third-party provider
- High chair
CHILDREN
- Children’s club / miniclub: from 4 years to 12 years, free of charge, included with All Inclusive
- Animation for children
- Children’s playroom: from 4 years to 12 years
- Children’s playground
- Mini disco: free of charge, included with All Inclusive
TEENS
- Teen club: free of charge, included with all inclusive
- Youth animation
Please note that when the hotel reopens – also due to requirements imposed by the respective authorities – there may be restrictions in the hotel facilities, activities, services and catering. Together with our hotel partners, we do everything we can to ensure that your stay is as pleasant as possible.
- Disinfectants effective against COVID-19 viruses are available to the guest:
In the entire hotel (facility) including the room - It is compulsory to wear a mouth and nose cover for guests:
In closed rooms of the public areas (except in the room). - It is compulsory for hotel staff to wear a mouth and nose cover:
in the entire hotel (complex) and in all public areas - A mouth and nose covering will be provided by the property.
- Check-in / check-out:
Check-in / check-out is largely contactless - Cash payment in the hotel is still possible.
- A doctor is available on site
- Distance to the closest doctor (in meters): 10
- Distance to the nearest hospital (in meters): 2000
- Distance to the nearest pharmacy (in meters): 10
- Antigen or PCR test is offered (partly by third-party providers) directly in the hotel:
Available for a fee - Fee approx. (EUR):
150 - Antigen or PCR test is offered (partly by third-party providers) in the closest test center:
for a fee - Distance to the nearest test center (in meters):
20
ROOM INFO
Deluxe Gold King (DZX1), double room, non-smoking room
- in the main building, lagoon side
- Lagoon view, garden view
- approx. 40 m², last complete renovation in 2012
- Total number of rooms in this room type: 1, distribution as follows: combined living room / bedroom
- 1 king size bed (190x200cm), baby bed: included with All Inclusive, request required
- Air conditioning: included with All Inclusive, centrally controlled
- safe
- Beverage dispenser
- Sitting area
- Iron, ironing board, clothes dryer
- Minibar: inclusive with all inclusive, soft drinks: inclusive with all inclusive, water: inclusive with all inclusive, alcoholic drinks: inclusive with all inclusive, snacks: inclusive with all inclusive, minibar refill: daily
- Telephone, Internet: WLAN / WiFi: included with All Inclusive, TV: flat screen, in the bedroom, satellite TV
- Room service: daily, free of charge, included with all inclusive, cleaning service: daily, free of charge, inclusive with all inclusive
- Shower, bathtub in the room, whirlpool, toilet, bathrobe: for a fee, inclusive with all inclusive, slippers: inclusive with all inclusive, hairdryer, cosmetic mirror
- Balcony: with seating
- Balcony or terrace: with seating
(Please note: the images are examples of living spaces)
Deluxe Platinum King (DZX2), double room, non-smoking room
- in the main building
- Sea view, pool view
- approx. 40 m², last complete renovation in 2012
- Total number of rooms in this room type: 1, distribution as follows: combined living room / bedroom
- 1 king size bed (200x190cm), baby bed: included with All Inclusive, request necessary
- Air conditioning: included with All Inclusive, individually adjustable, cold
- safe
- Beverage dispenser
- Sitting area
- Iron, ironing board, clothes dryer
- Minibar: inclusive with all inclusive, soft drinks: inclusive with all inclusive, water: inclusive with all inclusive, alcoholic drinks: inclusive with all inclusive, snacks: inclusive with all inclusive, minibar refill: daily
- Telephone, Internet: WLAN / WiFi: included with All Inclusive, TV: flat screen, in the bedroom, satellite TV
- Room service: daily, inclusive with all inclusive, cleaning service: daily, inclusive with all inclusive
- Shower, bathtub in the room, whirlpool, toilet, bathrobe: for a fee, inclusive with all inclusive, slippers: inclusive with all inclusive, hairdryer, cosmetic mirror
- Balcony: with seating
- Balcony or terrace: with seating
-
IncludedHard Rock Cancun 5★
-
Not IncludedDeparture TaxesEntry Fees5 Star AccommodationPersonal GuideBreakfast
Lokacija ture
- first beach location, central
- Beach: sand, fine sand, natural, stairs to the beach, public, Balinese beds: for a fee, cash payment, loungers: free of charge, included with all inclusive
- in the main building, lagoon side
- Lagoon view, garden view
- approx. 40 m², last complete renovation in 2012
- Total number of rooms in this room type: 1, distribution as follows: combined living room / bedroom
- 1 king size bed (190x200cm), baby bed: included with All Inclusive, request required
- Air conditioning: included with All Inclusive, centrally controlled
- safe
- Beverage dispenser
- Sitting area
- Iron, ironing board, clothes dryer
- Minibar: inclusive with all inclusive, soft drinks: inclusive with all inclusive, water: inclusive with all inclusive, alcoholic drinks: inclusive with all inclusive, snacks: inclusive with all inclusive, minibar refill: daily
- Telephone, Internet: WLAN / WiFi: included with All Inclusive, TV: flat screen, in the bedroom, satellite TV
- Room service: daily, free of charge, included with all inclusive, cleaning service: daily, free of charge, inclusive with all inclusive
- Shower, bathtub in the room, whirlpool, toilet, bathrobe: for a fee, inclusive with all inclusive, slippers: inclusive with all inclusive, hairdryer, cosmetic mirror
- Balcony: with seating
- Balcony or terrace: with seating
- in the main building
- Sea view, pool view
- approx. 40 m², last complete renovation in 2012
- Total number of rooms in this room type: 1, distribution as follows: combined living room / bedroom
- 1 king size bed (200x190cm), baby bed: included with All Inclusive, request necessary
- Air conditioning: included with All Inclusive, individually adjustable, cold
- safe
- Beverage dispenser
- Sitting area
- Iron, ironing board, clothes dryer
- Minibar: inclusive with all inclusive, soft drinks: inclusive with all inclusive, water: inclusive with all inclusive, alcoholic drinks: inclusive with all inclusive, snacks: inclusive with all inclusive, minibar refill: daily
- Telephone, Internet: WLAN / WiFi: included with All Inclusive, TV: flat screen, in the bedroom, satellite TV
- Room service: daily, inclusive with all inclusive, cleaning service: daily, inclusive with all inclusive
- Shower, bathtub in the room, whirlpool, toilet, bathrobe: for a fee, inclusive with all inclusive, slippers: inclusive with all inclusive, hairdryer, cosmetic mirror
- Balcony: with seating
- Balcony or terrace: with seating