A place made for relaxation : This sporty, elegant house with a large spa area is right next to the S’Albufera nature reserve and is also perfect for families. Golfers, beach and nature walkers will love it.

In the Bay of Alcudia, one of the most beautiful in Mallorca, directly on the gently sloping sandy beach. The kilometer-long beach enchants with its fine-grained sand, natural dunes and crystal-clear water. It is about 50 m to the supermarket, other small shops are about 200 m away. It is approx. 6 km to Puerto de Alcudia with the marina and many restaurants and cafés, and approx. 4 km to Can Picafort. Transfer time: approx. 1 hour 20 minutes.

• first line beach location, in the middle of nature, in a nature reserve
• Beach: sandy, gently sloping

• Airport about 60 km
• beach direct

• Visitor’s tax/eco-tax/tourist tax to be paid on site: approx. EUR 4.40 per day
• Reception: Languages: German, English, Spanish, money exchange possible
• lift
• Garden, sun terrace
• pools: 2
• Pool landscape: outdoor, fresh water, gently sloping, integrated children’s/baby pool, loungers: free of charge, parasols: free of charge
• “Indoor Pool” pool: Indoor, fresh water, covered, heatable, in the wellness area, loungers: free of charge
• Jacuzzi: outdoor, fresh water
• Bath towels: free of charge
• boutique, hairdresser
• Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
• Internet terminal: without charge
• Laundry service: for a fee
• Concierge service, luggage service
• Payment methods: TUI Card / VISA, MasterCard, American Express, EC card/Maestro, depositing a credit card at check-in is mandatory
• pets are not allowed
• Parking: parking lot (subject to availability), garage: free of charge
• Conference facilities: Conference rooms: 1, air-conditioned conference rooms, daylight, conference equipment: for a fee, coffee breaks: for a fee
• Number of buildings: 3, floors: 3, rooms: 142
• Country category: 5 stars

Your accommodation offers the following catering options:

• Breakfast: breakfast
• Half board: breakfast, dinner

Description of the catering offers:

• Breakfast: Buffet
• Lunch: a la carte
• Dinner: buffet, choice of menu

• Restaurant: gluten-free dishes, children’s buffet, children’s menu, lactose-free dishes, light dishes, seasonal dishes, vegetarian dishes, buffet, à la carte, menu choice, show cooking, high chair, appropriate clothing desired
• Bars & more: 2
• lounge bar
• bistro

For a fee (some external services)

• Kayak: third party, Stand-up Paddling: third party

• Nordic walking, aqua aerobics, yoga

Free of charge

• gym
• Volleyball, beach volleyball, table tennis

For a fee (some external services)

• Cycling: mountain bikes, racing bikes, e-bikes, touring bikes, bike room, guided tours

• “Indoor Pool” pool: Indoor, fresh water, covered, heatable, in the wellness area, loungers: free of charge
• Saunas: 1, ice fountain/grotto, adventure shower
• Massages: classic massage, sports massage, chocolate massage, hydrojet massage, Abhyanga massage, Lomi massage, Thai massage, hot stone massage, shiatsu massage
• bath treatments

Free of charge

• wellness area/spa
• Finnish sauna, steam bath, hammam

For a fee (some external services)

• massages
• Beauty/cosmetic treatments: anti-aging, cellulite treatment, peeling, facial treatment, manicure, pedicure

• animation & entertainment
• shows
• Live band/music
• dance evenings

• Integrated children/baby pool
• Childcare: Languages: German, English, Spanish

BABIES

• Babysitting service: for a fee
• Bottle warmer: free of charge
• Baby monitor: free of charge
• highchair

CHILDREN

• Children’s menu, children’s buffet
• Children’s club/mini club: from 4 years
• children animation
• children’s playroom
• children’s playground

Please note that there may be performance restrictions in the hotel facilities, activities, services and catering when the hotel reopens – also due to the requirements of the respective authorities. Together with our hotel partners, we do everything to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses is accessible to the guest:
  In the entire hotel (facility) including the room
• Wearing a mouth and nose cover for guests is mandatory:
  In the entire hotel (facility) and all public areas.
• Wearing a face mask for the hotel staff is mandatory:
  throughout the hotel (facility) and all public areas
• A mouth and nose cover is provided by the accommodation.

• Distance to the nearest doctor (in meters): 100
• Distance to the nearest hospital (in meters): 2000
• Distance to the nearest pharmacy (in meters): 400

• Antigen or PCR test is offered directly in the hotel (sometimes by third-party providers):
• Antigen or PCR test is offered (in some cases by third-party providers) in the nearest test center:

From 01/01/2018, the following Sustainable Tourism Tax rates apply per person per day for all tourist stays in the Balearic Islands. The amount of the tax depends on the category (* = each plus 10% VAT), payable locally.

• Hotels in the category 5 stars plus, 5 stars and 4 stars plus / holiday apartments in the category 4 keys and 4 keys plus 01.11.-30.04. = 1 EUR/day*, 01.05.-31.10. = 4 EUR/day*
• Hotels in the category 4 stars (The ROBINSON CLUB CALA SERENA corresponds to the category 4 stars) and 3 stars plus / holiday apartments in the category 3 keys plus 01.11.-30.04. = 0.75 EUR/day*, 01.05.-31.10. = 3 EUR/day*
• Hotels and holiday apartments category 3, 2 or 1 star(s)/key, holiday rentals (fincas, apartments, houses) and other tourist accommodation, country hotels, agrotourism and inns, tourist cruise ships 01.11.-30.04. = 0.5 EUR/day*, 01.05.-31.10. = 2 EUR/day*
• Pensions, inns and campsites, hostels and mountain huts 01.11.-30.04. = 0.25 EUR/day*, 01.05.-31.10. = 1 EUR/day*

Exceptions:

• Children under the age of 16 are exempt from the tax
• From the 9th day of stay in the same accommodation, the amount is reduced by half.
• Passengers whose cruise ships have their base port in the Balearic Islands are exempt from the tax.
• This information is subject to change. You can find out the current status on tui.com under the hotel description.