Whether sunbathing, shopping or walking on the long sandy beach . The beautiful Playa de Palma offers all this . The popular Grupotel convinces with its warm hospitality and courteous service. Wonderful holidays are guaranteed!

This historic 4-star hotel is located directly on the famous Playa de Palma beach, separated only by the promenade and the quayside. Various restaurants, bars, shopping and entertainment venues in the area. Transfer time: approx. 20 minutes.

• first beach location, on the beach promenade, quiet, lively
• Beach: sandy, gently sloping, public

• Airport about 6 km
• beach direct
• Boardwalk direct
• Town center/town center approx. 100 m
• Bus about 20 m

• Minimum age in accommodation: 18 years
• Visitor’s tax/eco-tax/tourist tax to be paid locally: approx. EUR 3.30 per day
• Check-in time from 2:00 p.m
• Check out time until 12:00 p.m
• Last complete renovation: 2015
• Reception: Languages: German, English, Spanish, French, money exchange possible
• lift
• Sun terrace
• pools: 2
• Pool: free of charge, outdoor, fresh water, loungers: free of charge, parasols: free of charge
• “Indoor pool” pool: without fee, indoor, heatable: November – April, in the wellness area, loungers: without fee
• Whirlpool: without charge, indoor, in the wellness area
• Bath towels: against deposit
• Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
• Internet terminal: without charge
• Laundry service: for a fee
• Payment methods: TUI Card / VISA, MasterCard, American Express, EC card/Maestro
• pets are not allowed
• Number of buildings: 1, floors: 5, rooms: 180
• Country category: 4 stars

Your accommodation offers the following catering options:

• Breakfast: breakfast
• Half board: breakfast, dinner

Description of the catering offers:

• Breakfast: daily 7:30 a.m. – 10:30 a.m., buffet
• Dinner: buffet
• Beverages: selected non-alcoholic drinks: for a fee, selected national alcoholic drinks: for a fee, selected international alcoholic drinks: for a fee, selected table drinks with meals: for a fee, coffee/tea in the afternoon: for a fee
• Christmas special: menu, New Year’s special: menu

• Main restaurant: cuisine: international, Italian, Mediterranean, regional, Spanish, fish/seafood, vegetarian dishes: without charge, buffet, show cooking, for a charge, with terrace, appropriate clothing desired
• Bars & more: 2
• Outdoor pool bar: for a fee
• Snack bar “Mar Blau”: daily 09:00 a.m. – 01:00 a.m., for a fee

• “Indoor pool” pool: without fee, indoor, heatable: November – April, in the wellness area, loungers: without fee
• Whirlpool: without charge, indoor, in the wellness area
• Saunas: 2, ice fountain/grotto, experience shower

Free of charge

• Finnish sauna, steam bath

• animation & entertainment
• Live band/music
• dance evenings

Please note that there may be performance restrictions in the hotel facilities, activities, services and catering when the hotel reopens – also due to the requirements of the respective authorities. Together with our hotel partners, we do everything to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses is accessible to the guest:
  In the public areas
• Wearing a mouth-nose cover for guests is mandatory:
  In closed rooms of the public areas (except in the room).
• Wearing a face mask for the hotel staff is mandatory:
  throughout the hotel (facility) and all public areas

• Distance to the nearest doctor (in meters): 200
• Distance to the nearest hospital (in meters): 12000
• Distance to the nearest pharmacy (in meters): 200

• Antigen or PCR test is offered directly in the hotel (sometimes by third-party providers):
  not available
• Antigen or PCR test is offered (in some cases by third-party providers) in the nearest test center: Available for a
  fee
• Distance to the nearest test center (in meters):
  200
• Fee approx. (EUR):
  28

New Alcohol Act

The government of the Balearic Islands has passed a new law on the sale of alcohol, which came into force on 01/23/2020. It aims to limit alcohol consumption in the Playa de Palma/Arenal region. All-inclusive hotels must limit servings to six alcoholic beverages per person per day (three during lunch and three during dinner).

From 01/01/2018, the following Sustainable Tourism Tax rates apply per person per day for all tourist stays in the Balearic Islands. The amount of the tax depends on the category (* = each plus 10% VAT), payable locally.

• Hotels in the category 5 stars plus, 5 stars and 4 stars plus / holiday apartments in the category 4 keys and 4 keys plus 01.11.-30.04. = 1 EUR/day*, 01.05.-31.10. = 4 EUR/day*
• Hotels in the category 4 stars (The ROBINSON CLUB CALA SERENA corresponds to the category 4 stars) and 3 stars plus / holiday apartments in the category 3 keys plus 01.11.-30.04. = 0.75 EUR/day*, 01.05.-31.10. = 3 EUR/day*
• Hotels and holiday apartments category 3, 2 or 1 star(s)/key, holiday rentals (fincas, apartments, houses) and other tourist accommodation, country hotels, agrotourism and inns, tourist cruise ships 01.11.-30.04. = 0.5 EUR/day*, 01.05.-31.10. = 2 EUR/day*
• Pensions, inns and campsites, hostels and mountain huts 01.11.-30.04. = 0.25 EUR/day*, 01.05.-31.10. = 1 EUR/day*

Exceptions:

• Children under the age of 16 are exempt from the tax
• From the 9th day of stay in the same accommodation, the amount is reduced by half.
• Passengers whose cruise ships have their base port in the Balearic Islands are exempt from the tax.
• This information is subject to change. You can find out the current status on tui.com under the hotel description.

Status: February 2022