Enjoy a relaxing vacation on the white dream beach ! In this luxurious hotel complex you can enjoy the highest level of comfort and a wide range of services. The ideal location and the service will make your vacation unforgettable.

The hotel is part of a resort and is located in a quiet area with direct access to the gently sloping sandy beach. Playa del Carmen is about 30 minutes away. Transfer time: approx. 140 minutes.

• first beach location, in the middle of nature, quiet
• Beach: sand, gently sloping, bathing shoes recommended, hotel-owned, loungers: free of charge, parasols: free of charge

• Cancun airport approx. 90 km, travel time: approx. 90 minutes (the transfer time may differ from this).
• Beach directly
• next town Playa del Carmen approx. 33 km, travel time: approx. 32 minutes

• Tourist tax / ecotax / tourist tax payable on site: approx. 1 EUR per day
• Adults-only area: from 18 years
• Check-in time from 15:00
• Check-out time until 12:00
• Early check-in: for a fee
• Late check-out: for a fee
• Reception: 24 hours, languages: German, English, Spanish, French, currency exchange possible, hotel safe
• Lift
• Common lounge / TV area
• ATM on site
• Gardens, green inner courtyard, sun terrace
• Pools: 6
• Infinity pool “White Sand”: outdoor, loungers: free of charge, deck chairs: free of charge, parasols: free of charge
• Pool “Colonial &antenah”: free of charge, outdoor, loungers: free of charge, deck chairs: free of charge, parasols: free of charge
• Aquapark “Parque Acuático Infantil”: outdoor, fresh water, gently sloping, water slide, loungers: free of charge, deck chairs: free of charge, parasols: free of charge
• Pool “El secreto”: outdoor, loungers: free of charge, deck chairs: free of charge, parasols: free of charge
• Pool “El rinconcito”: free of charge, outdoor, fresh water, loungers: free of charge, deck chairs: free of charge, parasols: free of charge
• Adults-only pool “La isla”: free of charge, outdoor, fresh water, loungers: free of charge, deck chairs: free of charge, parasols: free of charge
• Bath towels: free of charge
• Souvenir shop, shop, boutique, jeweler, hairdresser
• doctor
• Discotheque / night club, amphitheater
• Internet: WLAN / WiFi, in the entire hotel (complex): free of charge
• Internet terminal: for a fee
• Laundry service: for a fee
• Concierge service, luggage service
• Payment methods: TUI Card / VISA, MasterCard, American Express, EC card / Maestro
• pets are not allowed
• Parking: parking lot (subject to availability), guarded: free of charge, garage: free of charge, parking spaces, uncovered: free of charge
• Business center: for a fee
• Conference facilities: air-conditioned conference rooms, daylight, conference equipment: for a fee, coffee breaks: for a fee
• Rooms: 264, Villas: 8
• National category: 5 stars

Your accommodation offers the following catering options:

• All inclusive: breakfast, lunch, dinner, snacks, midnight snacks, cakes / pastries, selected non-alcoholic beverages, selected national alcoholic beverages, selected international alcoholic beverages, coffee / tea in the afternoon, all inclusive bracelet compulsory

Description of the catering offers:

• Breakfast: buffet
• Lunch: buffet
• Dinners: Buffet, à la carte, themed evenings
• Snacks, inclusive with All Inclusive, midnight snack, inclusive with All Inclusive, cakes / pastries, inclusive with All Inclusive, ice cream: free of charge
• Candlelight dinner: reservation necessary, for a fee
• Gala Dinner: Reservation necessary, for a fee
• Christmas special: buffet, wine / beer / soft drinks, champagne, New Year’s special: buffet, wine / beer / soft drinks, champagne

• Restaurants: 14
• Restaurant “Tikal”: cuisine: international, food combining, buffet, free of charge, 7:00 am – 11:00 am and 6:30 pm – 10:30 pm, air-conditioned, high chair, appropriate clothing required
• Restaurant “El Gran Azul”: Cuisine: international, Italian, buffet, free of charge, 11:00 am – 11:45 am and 12:00 pm – 5:00 pm, air-conditioned, high chair, appropriate clothing required
• Restaurant “La Dalia”: Cuisine: international, Italian, Mexican, buffet, free of charge, 7:00 am – 11:00 am, 1:00 pm – 3:30 pm and 6:00 pm – 10:30 pm, air-conditioned , High chair, appropriate clothing desired
• Restaurant “La Laguna”: Cuisine: international, buffet, show cooking, free of charge, 11:00 am – 11:45 am and 12:00 pm – 5:00 pm, air-conditioned, with terrace, by the pool, smoking area, high chair, appropriate Clothing desired
• Specialty restaurant “Chang Thai”: Cuisine: Thai, whole foods, à la carte, show cooking, free of charge, 5:30 pm – 10:30 pm, air-conditioned, high chair, appropriate clothing required
• Specialty restaurant “Sumptuori”: Cuisine: Japanese, teppanyaki, à la carte, free of charge, 5:30 pm – 10:30 pm, air-conditioned, high chair, appropriate clothing required
• Specialty restaurant “La Adelita”: Cuisine: typical of the country, Mexican, à la carte, 5:30 pm – 10:30 pm, air-conditioned, high chair, appropriate clothing required
• Specialty restaurant “El Dorado”: ​​Cuisine: grilled dishes, à la carte, 5:30 pm – 10:30 pm, air-conditioned, high chair, appropriate clothing required
• Specialty restaurant “Portofino”: Cuisine: Italian, à la carte, show cooking, free of charge, 5:30 pm – 10:30 pm, air-conditioned, high chair, appropriate clothing required
• Restaurant “La Hacienda”: buffet, free of charge, 7:00 am – 11:00 am, 1:00 pm – 3:30 pm and 6:00 pm – 10:30 pm, air-conditioned, with terrace, high chair, appropriate clothing he wishes
• Specialty restaurant “La Lola”: Cuisine: Spanish, à la carte, free of charge, 5:30 pm – 10:30 pm, air-conditioned, high chair, appropriate clothing required
• Specialty restaurant “Ribs & More”: Cuisine: grilled dishes, à la carte, free of charge, 5:30 pm – 10:30 pm, air-conditioned, high chair, appropriate clothing required
• Specialty restaurant “Bahia E Brasa”: à la carte, free of charge, 5:30 pm – 10:30 pm, air-conditioned, high chair, appropriate clothing required
• Specialty restaurant “Poseidón”: Cuisine: fish / seafood, à la carte, free of charge, 6:30 pm – 10:00 pm, air-conditioned, high chair, appropriate clothing required
• Bars & more: 16
• Lobby bar “antenah “: free of charge
• Lobby bar “Colonial”: free of charge
• Lobby bar “La Plaza”: free of charge
• Lobby bar “Churchill”: free of charge
• “Hemingway” lobby bar: free of charge
• Lobby bar “Xtra Time Sport Bar”: free of charge
• Lobby bar “La Adelita-El Dorado”: ​​free of charge
• Lobby bar “White Sand”: free of charge
• Lobby bar “Sumptuori – Chang Thai”: free of charge
• Beach club “Las Olas”: free of charge
• Beach club “La Jarra”: free of charge
• Beach club “Poseidón”: free of charge
• Outdoor pool bar “Secret Bar”: free of charge
• Outdoor pool bar “La Isla”: free of charge
• Outdoor pool bar “Swim-up La Laguna”: free of charge
• Outdoor pool bar “Swim-up Gran Azul”: free of charge

Free of charge

• Windsurfing, surfing
• catamaran
• Snorkeling
• Kayak, pedal boat

For a fee (partly external services)

• Surf school: Foreign provider
• Diving: for a fee, PADI diving school: third-party provider

• Tennis: tennis courts: 6

Free of charge

• Fitness center
• Aerobic, Aqua Aerobic, ZUMBA®
• Archery, soccer, soccer fields: 2, beach soccer, volleyball, beach volleyball, beach volleyball courts: 1, mini golf, badminton, paddle tennis, table tennis
• Tennis

For a fee (partly external services)

• Wellness area / Spa “Zentropía Spa”: from 18 years, third party provider
• Finnish sauna, steam bath, hammam
• Massages: Foreigners, Classic Massage: Foreigners, Sports Massage: Foreigners, Hotstone Massage: Foreigners, Shiatsu Massage: Foreigners
• Medical applications: underwater massage: third-party providers, lymphatic drainage: third-party providers
• Beauty / Cosmetics Center: Strangers, Beauty / Cosmetics Applications: Anti-Aging: Strangers, Peeling: Strangers, Facials: Strangers, Manicure: Strangers, Pedicure: Strangers

• Animation & entertainment
• Adult animation
• Sports animation: daily
• Softanimation
• Shows
• Live Band / Music
• Karaoke
• Creative courses: free of charge
• Cooking courses: free of charge
• Dance evenings
• Dance courses: free of charge
• Themed evenings
• Darts: free of charge
• Shuffleboard: no fee
• Billiards: free of charge

• Child care: for a fee

BABYS

• Babysitting service: for a fee
• High chair
• Baby club: from 1 year to 3 years, January – December, daily, free of charge

CHILDREN

• Children’s club / mini club: from 4 years to 12 years, January – December, daily, free of charge
• Children’s entertainment: daily
• Children’s playroom
• Children’s playground
• Mini disco: free of charge

TEENS

• Teen club: from 13 years to 18 years, January – December, daily, free of charge
• Youth animation: daily

Please note that when the hotel re-opens – also due to the requirements of the respective authorities – there may be restrictions in the hotel facilities, activities, services and catering. Together with our hotel partners, we do everything we can to ensure that your stay is as pleasant as possible.

• Disinfectants effective against COVID-19 viruses are available to the guest:
  In the entire hotel (facility) including the room
• It is compulsory for guests to wear a mouth and nose cover:
  in the entire hotel (complex) and in all public areas.
• It is compulsory for hotel staff to wear a face-to-face mask:
  in the entire hotel (complex) and in all public areas
• A mouth and nose covering will be provided by the property.

• A doctor is available on site
• Distance to the closest doctor (in meters): 10
• Distance to the nearest hospital (in meters): 28000
• Distance to the nearest pharmacy (in meters): 11000

• Antigen or PCR test is offered (partly by third-party providers) directly in the hotel:
  Available free of charge
• Antigen or PCR test is offered (partly by third-party providers) in the closest test center:
  Available for a fee
• Distance to the nearest test center (in meters):
  10
• Fee approx. (EUR):
  145