The resort is harmoniously embedded in the landscape and offers ideal conditions for a family holiday! Diverse activities offer the right thing for all age groups. The Spa & Wellness Center ZENTROPIA is one of the most versatile wellness centers in Ibiza.

The hotel is located directly on the beach at the rear and quietest section of Playa d’en Bossa on the edge of a nature reserve. The town center with numerous restaurants, bars, nightclubs and shops as well as Ibiza town can be reached by bus. In the summer months, a disco bus runs at night. Due to the proximity to the airport, aircraft noise must be expected throughout Playa d’en Bossa. Transfer time: approx. 20 minutes.

• first beach location, in a nature reserve, quiet

• Airport about 4 km
• beach direct
• Town center/town center approx. 6 km
• Town center/town center approx. 6 km

• Visitor’s tax/eco-tax/tourist tax to be paid on site: approx. EUR 2 per day
• Check-in time from 2:00 p.m
• Check out time until 12:00 p.m
• Reception: Languages: German, English, Spanish, Italian, French, Russian, money exchange possible, hotel safe
• Guest service: Languages: German, English, Spanish, Italian, French
• lift
• Shared lounge/TV area
• Garden, sun terrace
• pools: 5
• Pool: outdoor, fresh water, loungers: no charge, parasols: no charge, sunroofs: no charge
• Children’s pool: outdoor, fresh water, gently sloping, water slide: without charge
• Pool: outdoor, fresh water, loungers: no charge, parasols: no charge
• “Wellness pool” relaxation pool: for a fee, indoor, fresh water, covered, in the wellness area, bathing caps are compulsory
• Relaxation pool “Wellnes pool II”: for a fee, outdoor, fresh water, in the wellness area, loungers: without fee, sunroofs: without fee
• Bath towels: free of charge
• Souvenir shop, row of shops, boutique, hairdresser
• amphitheater
• Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
• Internet terminal: for a fee
• Laundry service: for a fee
• Payment methods: TUI Card / VISA, MasterCard, American Express
• pets are not allowed
• Parking: parking lot (according to availability), guarded: free of charge, parking spaces, not covered
• Business center: for a fee
• Conference facilities: air-conditioned conference rooms, daylight, conference equipment: for a fee, coffee breaks: for a fee
• Number of buildings: 5, floors: 2, rooms: 411, floors of outbuildings: 3
• Country category: 5 stars

Your accommodation offers the following catering options:

• All inclusive: breakfast, late riser breakfast, lunch, dinner, snacks, cakes/pastries, ice cream, selected non-alcoholic drinks: 10:00 a.m. – 00:00 a.m., selected national alcoholic drinks: 10:00 a.m. – 00:00 a.m., selected international alcoholic drinks: 10:00 a.m. – 12:00 a.m., coffee/tea in the afternoon, AI bracelet compulsory

Description of the catering offers:

• Breakfast: Buffet
• late riser breakfast
• Lunch: buffet
• Dinner: buffet, à la carte, theme nights
• Snacks, included with all inclusive, cakes/pastries, included with all inclusive, ice cream, included with all inclusive

• Restaurants: 5
• Main restaurant “LA SAL”: buffet, free of charge, high chair
• Restaurant “LA DOÑA”: Cuisine: Mexican, grilled dishes, à la carte, free of charge, daily 7:00 p.m. – 10:00 p.m., highchair
• Restaurant “IL PALAZZO”: Cuisine: Italian, Mediterranean, à la carte, no charge, daily 7 p.m. – 10 p.m., high chair
• Restaurant “PORTOFINO”: Cuisine: Mediterranean, Spanish, buffet, à la carte, no charge
• Restaurant “SA PRUNERA”: Cuisine: international, Mediterranean, Spanish, buffet, no charge
• Bars & more: 3
• Lobby bar: free of charge
• Outdoor pool bar: free of charge
• Beach bar: free of charge

• The all-inclusive service ends at 12 noon on the day of departure

Free of charge

• fitness center
• Aerobics, aqua aerobics, aqua fitness
• archery, beach volleyball

For a fee (some external services)

• horse riding

• “Wellness pool” relaxation pool: for a fee, indoor, fresh water, covered, in the wellness area, bathing caps are compulsory
• Relaxation pool “Wellnes pool II”: for a fee, outdoor, fresh water, in the wellness area, loungers: without fee, sunroofs: without fee
• Saunas: 3, adventure shower, relaxation room

For a fee (some external services)

• Wellness area/spa: from 18 years
• Finnish sauna, aromatic oil sauna, steam bath, jet shower
• Massages: classic massage, chocolate massage, hot stone massage
• Beauty/cosmetic treatments: peeling, facial treatment, manicure, pedicure

• animation & entertainment
• adult animation
• sports animation
• shows
• creative courses
• cooking classes
• theme nights

• Children’s pool: outdoor, fresh water, gently sloping, water slide: without charge
• Child care: for a fee

BABIES

• Bottle warmer: for a fee
• Baby monitor: for a fee, request necessary
• highchair
• Buggy: for a fee

CHILDREN

• Children’s club/mini club: from 4 years
• children animation
• children’s playroom
• children’s playground
• mini disco

TEENS

• Teen club: from 9 years

Please note that there may be performance restrictions in the hotel facilities, activities, services and catering when the hotel reopens – also due to the requirements of the respective authorities. Together with our hotel partners, we do everything to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses is accessible to the guest:
  In the public areas
• Wearing a mouth and nose cover for guests is mandatory:
  In the entire hotel (facility) and all public areas.
• Wearing a face mask for the hotel staff is mandatory:
  throughout the hotel (facility) and all public areas

• Distance to the nearest doctor (in meters): 2000
• Distance to the nearest hospital (in meters): 5800
• Distance to the nearest pharmacy (in meters): 1900

• Antigen or PCR test is offered directly in the hotel (sometimes by third-party providers): Available for a
  fee
• Fee approx. (EUR):
  100
• Antigen or PCR test is offered (in some cases by third-party providers) in the nearest test center: Available for a
  fee
• Distance to nearest test center (in meters):
  8000
• Fee approx. (EUR):
  75

From 01/01/2018, the following Sustainable Tourism Tax rates apply per person per day for all tourist stays in the Balearic Islands. The amount of the tax depends on the category (* = each plus 10% VAT), payable locally.

• Hotels in the category 5 stars plus, 5 stars and 4 stars plus / holiday apartments in the category 4 keys and 4 keys plus 01.11.-30.04. = 1 EUR/day*, 01.05.-31.10. = 4 EUR/day*
• Hotels in the category 4 stars and 3 stars plus / holiday apartments in the category 3 keys plus 01.11.-30.04. = 0.75 EUR/day*, 01.05.-31.10. = 3 EUR/day*
• Hotels and holiday apartments category 3, 2 or 1 star(s)/key, holiday rentals (fincas, apartments, houses) and other tourist accommodation, country hotels, agrotourism and inns, tourist cruise ships 01.11.-30.04. = 0.5 EUR/day*, 01.05.-31.10. = 2 EUR/day*
• Pensions, inns and campsites, hostels and mountain huts 01.11.-30.04. = 0.25 EUR/day*, 01.05.-31.10. = 1 EUR/day*

Exceptions:

• Children under the age of 16 are exempt from the tax
• From the 9th day of stay in the same accommodation, the amount is reduced by half.
• Passengers whose cruise ships have their base port in the Balearic Islands are exempt from the tax.
• This information is subject to change. You can find out the current status on tui.com under the hotel description.

Status: June 2018