This dreamlike complex with many colonial elements is located near Tulum, the only Mayan cultural site directly on the Caribbean coast, and offers numerous services with the Unlimited-Luxury® concept . Fun is also guaranteed in the Explorer’s Club Water Playground.

In a quiet location on the southern Mayan Riviera, directly on the gently sloping sandy beach of an idyllic bay with many palm trees. The world’s second largest barrier reef lies off the coast and offers excellent snorkeling opportunities. It is about 5 minutes by car to Tulum and 40 minutes by car to Playa del Carmen. Transfer time: approx. 100 minutes.

• first beach location, quiet
• Beach: sand, gently sloping, Balinese beds: for a fee, loungers: for free, parasols: for free
• Altitude of the place: 0 m

• Cancun Airport, travel time: approx. 90 minutes (the transfer time may vary).
• Beach directly
• next town Playa del Carmen, travel time: approx. 30 minutes
• City center / center of Tulum, travel time: approx. 5 minutes
• Riviera Maya Golf Club golf course approx. 17 km
• Sights Coba Maya ruins approx. 32 km, driving time: approx. 30 minutes
• Sights Chichen-Itza Maya ruins approx. 120 km, driving time: approx. 130 minutes
• Sights Xcaret Archaeological Nature Theme Park approx. 48 km, travel time: approx. 35 minutes

• Tourist tax / ecotax / tourist tax: free of charge
• Adults-only area: from 18 years
• Reception: 24 hours, languages: English, Spanish, currency exchange possible
• lift
• Gardens, sun terrace
• Pools: 4
• Relax pool: Loungers: free of charge, parasols: free of charge
• Activity pool: Loungers: free of charge, parasols: free of charge
• Children’s pool: integrated children’s / baby pool, loungers: free of charge, parasols: free of charge
• Aquapark “Explorer’s Club Water Playground”: from 3 years to 12 years, water slide: free of charge
• Bath towels: free of charge
• Souvenir shop, boutique, hairdresser
• doctor
• Internet: WLAN / WiFi, in the entire hotel (complex): free of charge
• Laundry service: for a fee
• Concierge service
• Payment methods: TUI Card / VISA, MasterCard, American Express
• Parking: Parking lot (subject to availability)
• Business center
• Meeting facilities: Conference rooms: 6, air-conditioned meeting rooms
• Room: 432
• National category: 5 stars

Your accommodation offers the following catering options:

• All inclusive: breakfast, lunch, dinner, snacks, midnight snacks, cakes / pastries, selected non-alcoholic drinks: 24 hours, selected national alcoholic drinks: 24 hours, selected international alcoholic drinks: 24 hours, coffee / tea in the afternoon

Description of the catering offers:

• Breakfast: buffet
• Lunch: buffet, à la carte
• Dinner: buffet, à la carte, themed evenings
• Snacks: 24 hours, free of charge, included with all inclusive, midnight snack: free of charge, inclusive with all inclusive, cakes / pastries: free of charge, inclusive with all inclusive
• Candlelight dinner: Reservation necessary, for a fee

• Restaurants: 8
• Main restaurant “World Café”: Cuisine: international, gluten-free dishes, buffet, reservation not necessary, several times a week, appropriate clothing is required
• Gourmet restaurant “Bordeaux”: Cuisine: French, gluten-free dishes, à la carte, reservation not necessary, several times a week, appropriate clothing required
• Gourmet restaurant “El Patio”: Cuisine: Mexican, à la carte, reservation not necessary, several times a week, appropriate clothing is required
• Gourmet restaurant “Gohan”: Cuisine: regional, sushi, gluten-free dishes, à la carte, reservation not necessary, several times a week, appropriate clothing is required
• Gourmet restaurant “Himitsu”: Cuisine: Asian, gluten-free dishes, à la carte, reservation not necessary, several times a week, appropriate clothing is required
• Gourmet restaurant “Portofino”: Cuisine: Italian, Mediterranean, gluten-free dishes, à la carte, reservation not necessary, several times a week, appropriate clothing is required
• Gourmet restaurant “Seaside Grill”: Cuisine: fish / seafood, grilled dishes, gluten-free dishes, à la carte, reservation not necessary, several times a week, appropriate clothing required
• “Barefoot Grill” restaurant: Cuisine: grilled dishes, reservation not necessary, several times a week
• Bars & more: 8
• Lobby bar “The Rendezvous”
• Lounge bar
• Outdoor pool bar “Sugar Reef Bar”
• “Revive Bar” wellness bar
• Swim up bar “Manatees”
• Café “Coco Café”
• “Smoothie Bar” wellness bar
• Sky Sports Bar: 24 hours

• Tennis: tennis courts: 1

Free of charge

• Fitness center
• Aerobics, aqua aerobics, yoga
• Beach soccer, volleyball, beach volleyball

For a fee (partly external services)

• Tennis: tennis lessons

• Plunge pool

For a fee (partly external services)

• Wellness area / Spa “Dreams Spa by Pevonia®”: third party provider, size: 1200m²
• Finnish sauna, steam bath, Vichy shower
• Massages: third-party providers, classic massage, sports massage: third-party providers, foot reflexology: third-party providers, Hotstone massage: third-party providers
• Beauty / cosmetic center: beauty brands: Pevonia®, beauty / cosmetic applications: anti-aging: third-party suppliers, cellulite treatment: third-party suppliers, peeling: third-party suppliers, facial treatment: third-party suppliers, manicures: third-party suppliers, pedicures: third-party suppliers

• Animation & entertainment
• Adult animation
• Sports animation
• Shows
• Live band / music
• Cooking courses: free of charge
• Dance evenings
• Dance classes
• Themed evenings

• Children’s pool: integrated children’s / baby pool, loungers: free of charge, parasols: free of charge
• childcare

CHILDREN

• Children’s club / mini club: from 3 years to 12 years, languages: German, English
• Animation for children
• Children’s playroom
• Children’s playground

TEENS

• Teen club: from 13 years to 17 years, free of charge
• Youth animation

Please note that when the hotel reopens – also due to requirements imposed by the respective authorities – there may be restrictions in the hotel facilities, activities, services and catering. Together with our hotel partners, we do everything we can to ensure that your stay is as pleasant as possible.

• Disinfectants effective against COVID-19 viruses are available to the guest:
  In the entire hotel (facility) including the room
• It is compulsory for hotel staff to wear a mouth and nose cover:
  in the entire hotel (complex) and in all public areas

• A doctor is available on site
• Distance to the closest doctor (in meters): 125
• Distance to the nearest hospital (in meters): 52600
• Distance to the nearest pharmacy (in meters): 170

• Antigen or PCR test is offered (partly by third-party providers) directly in the hotel:
• Antigen or PCR test is offered (partly by third-party providers) in the closest test center: