Located directly on the dream beach, this newly built, modern all-inclusive resort Unlimited-Luxury® meets top service. A wonderful pool area, a wide range of sports, a spacious spa and the evening entertainment program leave nothing to be desired.

Located directly on the beautiful beach. It is approx. 47 km to Playa del Carmen and approx. 19 km to Cancun Airport. Transfer time: approx. 30 minutes.

• first beach location
• Beach: sand, gently sloping, loungers: free of charge, parasols: free of charge

• Cancun airport approx. 39 km, travel time: approx. 45 minutes (the transfer time may differ from this).
• next town Playa del Carmen approx. 47 km, travel time: approx. 40 minutes

• Tourist tax / ecotax / tourist tax: free of charge
• Smoking area
• Check-in time from 3:00 p.m.
• Check-out time until 12:00
• Hotel opening: 2019
• Reception: Languages: English, Spanish, currency exchange possible
• Guest relations: Languages: English, Spanish
• lift
• ATM on site
• Gardens, green inner courtyard
• Pools: 3
• Pool “Main pool”: free of charge, outdoor, loungers: free of charge, parasols: free of charge
• Pool “Activities pool”: free of charge, outdoor, loungers: free of charge, parasols: free of charge
• “Adults-only” pool: from 18 years of age, free of charge, outdoor, fresh water, loungers: free of charge, sun roofs: free of charge
• Bath towels: free of charge
• Souvenir shop, row of shops, mini market, boutique, jeweler, hairdresser
• Discotheque / night club: from 18 years
• Internet: WLAN / WiFi, in the entire hotel (complex): free of charge
• Laundry service: for a fee
• Concierge service, luggage service
• Payment methods: TUI Card / VISA, MasterCard, American Express
• Pets: Dogs allowed: cash, approx. 65 USD per day
• Parking: parking lot (subject to availability), guarded, valet parking
• Meeting facilities: Conference rooms: 3, air-conditioned meeting rooms
• Floors: 8, rooms: 553
• National category: 5 stars

Your accommodation offers the following catering options:

• All inclusive: breakfast, lunch, dinner, snacks, midnight snacks, cakes / pastries, ice cream, selected non-alcoholic drinks: daily, selected national alcoholic drinks: daily, selected international alcoholic drinks: daily, selected table drinks with meals, coffee / tea on afternoon

Description of the catering offers:

• Breakfast: buffet
• Lunch: buffet, à la carte
• Dinner: buffet, à la carte
• Snacks: free of charge, included with all inclusive, midnight snack: free, inclusive with all inclusive, cakes / pastries: free of charge, inclusive with all inclusive, ice cream: free of charge, inclusive with all inclusive
• Candlelight dinner: Reservation necessary, for a fee

• Restaurants: 8
• Main restaurant “World Cafe”: Cuisine: international, buffet, reservation not necessary, free of charge, several times a week
• “Bluewater Grill” restaurant: Cuisine: grilled dishes, choice of menu, reservation not necessary, free of charge, several times a week
• Specialty restaurant “Himitsu”: Cuisine: Asian, à la carte, reservation not necessary, free of charge, several times a week
• Gourmet restaurant “Portofino”: Cuisine: Italian, à la carte, reservation not necessary, free of charge, several times a week
• Gourmet restaurant “Bordeaux”: from 18 years, cuisine: French, à la carte, reservation not necessary, free of charge, several times a week
• Gourmet restaurant “El Patio”: Cuisine: Mexican, à la carte, reservation not necessary, free of charge, several times a week
• Gourmet restaurant “Oceana”: Cuisine: fish / seafood, à la carte, reservation not necessary, free of charge, several times a week
• “Barefoot Grill” restaurant: Cuisine: grilled dishes, choice of menu, reservation not necessary, free of charge, several times a week
• Bars & more: 7
• Café “Coco Café / Dolce Ice Cream Parlor”: daily, free of charge
• Outdoor pool bar “Sugar Reef”: several times a week, free of charge
• Swim up bar “Manatees”: several times a week, free of charge
• “Barracuda” beach bar: several times a week, free of charge
• “Rendezvous” lobby bar: several times a week, free of charge
• Showtime bar: several times a week, free of charge
• “Desires” bar

Free of charge

• Snorkeling

For a fee (partly external services)

• Diving: for a fee

Free of charge

• Fitness center
• Table tennis

• Saunas: 1

For a fee (partly external services)

• Wellness area / Spa “SPA BY PEVONIA®”: daily, treatment rooms: 8
• Massages: classic massage
• Bath treatments
• Beauty / cosmetic center “PEVONIA®”: Beauty brands: PEVONIA®, beauty / cosmetic applications: anti-aging, peeling, facial treatment, manicure, pedicure

• Animation & entertainment: Languages: English, Spanish
• Fitness animation: several times a week
• Sports animation: several times a week
• Shows

• Child care: free of charge

BABIES

• Babysitting service: for a fee

CHILDREN

• Children’s club / mini club: from 3 years to 12 years, daily, free of charge, languages: English, Spanish
• Children’s playroom: from 3 years to 12 years
• Children’s playground

TEENS

• Teen club: from 13 years to 17 years, daily, free of charge, languages: English, Spanish

Please note that when the hotel reopens – also due to requirements imposed by the respective authorities – there may be restrictions in the hotel facilities, activities, services and catering. Together with our hotel partners, we do everything we can to ensure that your stay is as pleasant as possible.

• Disinfectants effective against COVID-19 viruses are available to the guest:
  In the entire hotel (facility) including the room
• It is compulsory for guests to wear a mouth and nose cover:
  In the restaurant.
• It is compulsory for hotel staff to wear a mouth and nose cover:
  in the entire hotel (complex) and in all public areas
• A mouth and nose covering will be provided by the property.

• A doctor is available on site
• Distance to the closest doctor (in meters): 10
• Distance to the nearest hospital (in meters): 19
• Distance to the nearest pharmacy (in meters): 11

• Antigen or PCR test is offered (partly by third-party providers) directly in the hotel:
  Available free of charge
• Antigen or PCR test is offered (partly by third-party providers) in the closest test center:
  for a fee
• Distance to the nearest test center (in meters):
  10000