Relaxed holidays for those seeking relaxation and night owls – with its trendy boho chic , its fitness center and its garden with sun terrace and outdoor pool lined with old trees , this hotel offers pleasant comfort and cultivated leisure time fun.

Located in the picturesque bay of Palma, this chic resort is the ideal base for relaxing or active holidays on the golden sandy beach. The Majorcan island capital with its Gothic cathedral, its boutiques and Mediterranean restaurants is only about 17 km away.

• lively
• Beach “Playa de Palma”: sand, fine sand, bay, loungers: for a fee, third-party providers, parasols: for a fee, third-party providers

• Son San Joan Airport approx. 7 km
• Playa de Palma beach approx. 500 m, travel time: approx. 9 minutes
• City center/town center of Palma de Mallorca approx. 13 km

• Minimum age in accommodation: 16 years
• Visitor’s tax/eco-tax/tourist tax to be paid on the spot: Third-party provider, approx. EUR 2.20
• Adults-only area
• Check-in time from 2:00 p.m
• Check-out time until 11:00 a.m
• Last complete renovation: 2019
• Reception: daily, languages: German, English, Spanish, Italian, French, money exchange possible
• lift
• Garden, sun terrace
• Pool: from 18 years, April – October, fresh water, loungers, parasols, sunroofs
• Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
• Payment methods: TUI Card / VISA, MasterCard
• pets are not allowed
• Number of buildings: 1, floors: 7, rooms: 318
• Country category: 3 stars

Your accommodation offers the following catering options:

• Breakfast: breakfast
• Half board: breakfast, choice of lunch or dinner

Description of the catering offers:

• Breakfast: daily 08:00 – 10:30, continental
• Snacks: for a fee, cakes/pastries: for a fee, ice cream: for a fee
• Beverages: selected non-alcoholic drinks: for a fee, selected national alcoholic drinks: for a fee, selected international alcoholic drinks: for a fee, selected table drinks with meals: for a fee, coffee/tea in the afternoon: for a fee

• Restaurant “La Cantina”: cuisine: international, diet cuisine, gluten-free dishes, lactose-free dishes, light dishes, vegetarian dishes, vegan dishes, whole foods, air-conditioning
• Outdoor pool bar

• animation & entertainment
• adult animation

Please note that there may be performance restrictions in the hotel facilities, activities, services and catering when the hotel reopens – also due to the requirements of the respective authorities. Together with our hotel partners, we do everything to ensure that your stay is as pleasant as possible.

• Disinfectant effective against COVID-19 viruses is accessible to the guest:
  In the entire hotel (facility) including the room
• Wearing a mouth-nose cover for guests is mandatory:
  In closed rooms of the public areas (except in the room).
• Wearing a face mask for the hotel staff is mandatory:
  throughout the hotel (facility) and all public areas
• A mouth and nose cover is provided by the accommodation.

• A doctor is available on site
• Distance to the nearest doctor (in meters): 500
• Distance to the nearest hospital (in meters): 10000
• Distance to the nearest pharmacy (in meters): 600

• Antigen or PCR test is offered directly in the hotel (sometimes by third-party providers):
• Antigen or PCR test is offered (in some cases by third-party providers) in the nearest test center:

New Alcohol Act

The government of the Balearic Islands has passed a new law on the sale of alcohol, which came into force on 01/23/2020. It aims to limit alcohol consumption in the Playa de Palma/Arenal region. All-inclusive hotels must limit servings to six alcoholic beverages per person per day (three during lunch and three during dinner).

From 01/01/2018, the following Sustainable Tourism Tax rates apply per person per day for all tourist stays in the Balearic Islands. The amount of the tax depends on the category (* = each plus 10% VAT), payable locally.

• Hotels in the category 5 stars plus, 5 stars and 4 stars plus / holiday apartments in the category 4 keys and 4 keys plus 01.11.-30.04. = 1 EUR/day*, 01.05.-31.10. = 4 EUR/day*
• Hotels in the category 4 stars (The ROBINSON CLUB CALA SERENA corresponds to the category 4 stars) and 3 stars plus / holiday apartments in the category 3 keys plus 01.11.-30.04. = 0.75 EUR/day*, 01.05.-31.10. = 3 EUR/day*
• Hotels and holiday apartments category 3, 2 or 1 star(s)/key, holiday rentals (fincas, apartments, houses) and other tourist accommodation, country hotels, agrotourism and inns, tourist cruise ships 01.11.-30.04. = 0.5 EUR/day*, 01.05.-31.10. = 2 EUR/day*
• Pensions, inns and campsites, hostels and mountain huts 01.11.-30.04. = 0.25 EUR/day*, 01.05.-31.10. = 1 EUR/day*

Exceptions:

• Children under the age of 16 are exempt from the tax
• From the 9th day of stay in the same accommodation, the amount is reduced by half.
• Passengers whose cruise ships have their base port in the Balearic Islands are exempt from the tax.
• This information is subject to change. You can find out the current status on tui.com under the hotel description.

Status: February 2022